Breaking News Delafield, Wi Today, Ronald Burkle Epstein, Victoria Avenue Crash, Summit Police Department, London Luxury Heated Throw User Manual, Articles S

The more I learned about StubHub, the more excited I became. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. We'll do our best to get back to you in the next 24 hours. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. Within nine months of my arrival at StubHub, thats exactly what happened. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. Enjoying This Built In Excerpt? Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). I live in Singapore where the StubHub app is not avail. The Utah-based firm announced on LinkedIn it The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. WebStubHub's Field Operations. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. Founded in 2,000 and with presence in over 40 WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Find contact information here. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. WebSend us a message. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Founder oftheBoardlist, Former President ofStubHub at. Corporate Phone Number: 1-415-222-8400. Luckily, weve compiled (and tested!) 3 if you sold tickets already and have an issue. She has a successful track record scaling and growing businesses internationally. Picking up your tickets at one of our Last Minute Service Centres? As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. 1412 Broadway, New York, 10018, USA. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. The implications for my own role at StubHub were uncertain. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Sign up for News Alerts to receive occasional emails about eBay corporate announcements. The Company offers tickets for live sports, music, and theatre events. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Being OK With Spectacular Failure. Arnaud Collin Global Head of Marketing. Its possible that someone with an identical problem has posted for help before. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. My Secret to the Success of Amazon? Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. To subscribe, click on the button below and copy the URL into an RSS reader. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). hours. Terms of the deal are not being disclosed. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. StubHub is the largest ticket marketplace in the world and enables fans to WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support If you buy through links on our site, we may earn a commission. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. Buy Sukhinders Book! The Company offers tickets for live sports, music, and theatre events. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Check your order confirmation email for Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Field Operations and Last Minute Services. Call 1-866-788-2482 to speak to a customer service representative from StubHub. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. % of people told us that this article helped them. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. It was time for me to choose possibility once again. Give us a call if you need help with something urgent. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. At StubHub, our mission is simple: help fans find fun. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. In 2015, eBay enabled $82 billion of gross merchandise volume. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. 1 if you bought tickets and you have a problem with them. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. WebNYC Flagship Office - Stubhub. By signing up you are agreeing to receive emails according to our privacy policy. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking This article was co-authored by wikiHow staff writer. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Somehow, Id have to navigate us through it. Copyright 2021 by Sukhinder Singh Cassidy. You should not rely on any forward-looking statements. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. We give them a time frame to offer I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"