Sarah, Management Team. Ask the Practice I needed help today and was called back in no time and medication issued. Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. as unsuitable. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. Saxonbrook Medical Centre has not yet replied. Improvements were made to the quality of care as a result of complaints and concerns. In emergencies, call 999 or go to A&E. Help is available from 111 37.01% were satisfied, of 186 respondents. RH10 1HS The Medical Staff Organization (MSO) Medical staff members are those licensed healthcare providers (physicians, nurses, allied health professionals, and other healthcare workers) who are authorized by the state law and hospital's bylaws to provide medical care within a healthcare establishment. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. 92.42% had confidence, of 186 respondents. We've put some small files called cookies on your device to make our site work. Cross Keys House This is a rediculas system based on luck. Before you make your choice you can read more about our cookie policy. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. Cross Keys House We will use a cookie to save your choice. Improvements had been made to the reporting and recording of significant events and there was evidence of discussion and learning with staff. PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. Ask Reception, MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner), Information On Booking Covid Vaccinations. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Sarah, Management Team. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. The low-stress way to find your next part-time job opportunity is on SimplyHired. We will reopen 11th November at 08:00. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Saxonbrook Medical Surgery Practice Information Please find more information on our practice in our Patient information leaflet. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Sarah, Management Team. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Drop your competitors from your business page. Please see Saxonbrook.net for all non-urgent enquires. The last inspection date here was 17th March 2020 Contact phone: 01403 330 320. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. Login Register . Thank you to all at Saxonbrook. Someone needs to reviwe the whole thing & start again. - To look at a lump! Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 62.12% detected by practice, out of 66 new diagnoses. Find company research, competitor information, contact details & financial data for Saxonbrook Medical of CRAWLEY. Saxonbrook Medical Northgate Surgery. The design of this healthcare email is interesting and the content is very clear and precise. However, records relating to induction were not always evident or complete. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps Report review titled Dissatisfied as unsuitable. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. | Saxonbrook Medical is a company based out . 43.1% vaccinated, of 1391 eligible people. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Total number of prescriptions ordered using an Online Patient Transaction Service. I have passed your feedback to the team who will be delighted to hear it. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. I am pleased to hear that the service you have received all round has been positive. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. Saxonbrook Medical | 24 followers on LinkedIn. removal of moles and skin lesions) - provided in-house, items per standardised prescribing unit (see definition). Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . I am delighted to hear you have never had a bad experience and the staff are always so helpful. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. Before you make your choice you can read more about our cookie policy. Care Quality Commission Inspection Ratings. The practice has introduced a new system where you have to make an appointment online. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Saxonbrook Medical Surgery General Practitioners Dr Hicham Nakouzi - Male MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner) Dr Jasna Gvozdenovic - Female MD MRCGP - Qualified 1995 Belgrade (Partner) Dr Lucy Cox - Female MBCHB MRCGP DRCOG Qualified 1998 Leeds Dr Catherine Eades - Female MRCGP - Qualified 2009 University of London Ensure that improvements are made to the way in which the practice identifies carers. 4-6 session GP, salaried and partner options, Pembroke Medical Group. Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. Your post in anonymous so I am unable to contact you directly. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Kind Regards, Sarah. as unsuitable. Report review titled No appointment. We hope we can get this rectified for you soon. University Of Leeds. Kind Regards, Sarah. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Report review titled Practice playing Russian Roulette with peoples health! Saxonbrook Medical Centre has not yet replied. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. Advise you left a review and was asked to contact to speak to a member of the management team about it. Thank you for taking the time to post a review. Thank you, Saxonbrook Medical. Alternatively you can pop into one of our receptions. I visited the surgery to see a Doctor and wore my mask as asked to but in the waiting room was a, Although the surgery is very stretched due to demands on the service, I have always found the staff, Called to get an appointment for my 2 year old, everyone was so helpful and caring! http://www.saxonbrook.net/staff1.aspx?t=1 The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. We have a district nurse team attached to Saxonbrook Medical. Staff told us that communication had improved and they felt involved in the development of the practice. but no good, cant even get the online requst answered prop was told to submit it again - why? However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. The provider was aware of the requirements of the duty of candour. Ask the Practice We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). However, this isn't the problem. Thousands of medical professionals marched through the streets of Madrid on Wednesday, for the eighth week, to denounce healthcare cuts made by the local government. You can contact this general practice using the phone number 01293 450400. Under current Data Protection legislation, no confidential data is permitted to leave the EU. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Thank you, Saxonbrook Medical. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. Crawley Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. I have passed your feedback to the team who will be delighted to hear it. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. Maidenbower Square Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. Before you make your choice you can read more about our cookie policy. There was a clear leadership structure and staff felt supported by management. Ask a Nurse Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Analytical cookies send information to Google Analytics. RH10 1HS Flu vaccinations - Aged 65 and over group. So let's hope its not cancer. 840 were here. Overall the practice is rated as good. RH10 1HS As part of this agreement, additional team members have been recruited to be shared between the network practices. Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. 82.32% with recommended measurement, out of 2,036 patients. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. chop shop cars where are they now; trail king tag trailers for sale; saxonbrook medical staff . review titled Impossible to get appointments, review titled Great HRT knowledge and support. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Job summary. saxonbrook medical email . I have shared this feedback with the team who will be very happy to hear this. As this is an anonymous platform I am unable to contact you. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. (Note that ordering several items at once to be counted as one prescription). Menu The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Thank you so much for taking the time to post this kind and positive review. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. We would also like to use analytical cookies to understand how our site is used and improve user experience. It is very important to us that we get this sorted for you. Maidenbower Square info@pioneer-whlc.org Opening hours Monday - Friday 9.00 am to 4.00 pm. Crawley 43.1% vaccinated, of 1391 eligible people. What is happening? Outside of practice hours, call 111. Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. Someone needs to reviwe the whole thing & start again. phone . The #Chiefs training staff is the worst in the league, according to report by the NFLPA. Saxonbrook Medical, Northgate Surgery, Cross Keys House 14 Haslett Ave West Crawley RH10 1HS Phone: 01293 223028 Email: for general enquiries only. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. Close menu, by Michael Forde - Posted on 03 March 2023. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. Sarah, Management Team. Will have to go to a walk in center! We've put some small files called cookies on your device to make our site work. Flu vaccinations - Under 65 At Risk Groups. Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 Analytical cookies send information to Google Analytics. GP. Distinguishing Characteristics: The Correctional Staff Nurse classification includes Correctional Staff Nurses who are employed by Kern Medical Center and assigned to Juvenile correctional medicine facilities. Let us know your preference. The team will be very pleased to hear your fantastic feedback. We hope we can get this rectified for you soon. Latest reviews for Saxonbrook Medical Northgate Surgery. 83.44% within a recommended level, out of 646 patients. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. All aspects of care for your pregnancy are provided. Thank you so much for taking the time to post this kind and positive review. If you need help, call the practice. 812 were here. Continue to work to improve patient outcomes (QOF) within the practice. Flu vaccinations - Under 65 At Risk Groups. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. As this is an anonymous platform I am unable to contact you. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. From South Terminal, Crawley 51 min From University Of Brighton - Falmer Campus, Brighton And Hove 136 min From Gatwick Airport, Crawley 49 min From Ikea, Croydon 171 min Reply. - To look at a lump! Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. The team will be very pleased to hear your fantastic feedback. Map, Northgate Surgery Map, Ask a Doctor I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. review titled Impossible to get appointments, review titled Great HRT knowledge and support. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Northgate Surgery. The practice has introduced a new system where you have to make an appointment online. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. I am sorry to hear you had a poor experience with us. Map, Northgate Surgery I am sorry to hear that you have been having trouble getting an appointment for a medication review. I have shared this feedback with the team who will be very happy to hear this. Staff were aware of current evidence based guidance. saxonbrook medical email saxonbrook medical email Home Realizacje i porady Bez kategorii saxonbrook medical email. The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Map, Northgate Surgery I have passed your feedback onto our team who will be really pleased to hear this. review titled Practice playing Russian Roulette with peoples health! If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. West Sussex Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. The practice was rated as requires improvement for safe, effective, responsive and well-led services and overall. See salaries, compare reviews, easily apply, and get hired. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. removal of moles and skin lesions) - provided in-house and others. Let us know your preference. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Report review titled Practice playing Russian Roulette with peoples health! Diabetes - Managing Blood Glucose Level (HbA1c). I have passed your feedback onto our team who will be really pleased to hear this. The Doctor that has looked after my Mother has an understanding manner of her age and independence My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. RH10 7QH Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. 72.00% reviewed by GP, out of 50 patients diagnosed. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. However, they are employed by NHS West Sussex. Saxonbrook Medical - Crawley - West Sussex - South East England - England Maidenbower Square Maidenbower, RH10 7QH Show on map How to get id 0300003831190 Other search results for: Saxonbrook Medical REQUEST TO REMOVE Saxonbrook Medical - The doctors, nurses and other staff at . Consult your healthcare provider! I have made the management team aware that you will be in contact. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. I needed help today and was called back in no time and medication issued. The service also provided support around the long term management of chronic conditions such as schizophrenia. Information On Booking Covid Vaccinations. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Map, Ask a Doctor Saxonbrook Medical Centre Category: Doctors Category: Doctors Address: Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH Landline: 01293 4. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. Patient reviews of Saxonbrook Medical Centre - Page . On 8 November 2016 we undertook a further comprehensive inspection. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. I am sorry to hear you had a poor experience with us. West Sussex Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere.