The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. I have already paid $2655 plus $846. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. After all, it's not their money but yours. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. All of the one star reviews that you read are TRUE. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The travel prices the salesman My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Seller of Travel Reg. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Report inappropriate content Robert F 2 posts 92. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Desired outcome: Have you tried contacting them?
Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. 602357907. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. You can find contact details for Palmera Vacation Club above. Offer void where prohibited by law. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. BBB Business Profiles are subject to change at any time. Already have an account? Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. How do I get out of this? Avoid doing business with Palmera. 'unethical behavior' I was verbally abused and threatened by staff member. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. We were lucky and did not fall for their lies (in 2011). You May Like: Disney Vacation Club Rentals Grand Californian. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Argentina Australia Belgi (Nederlands) Belgique (Franais) I became a member in 2015 and was generally happy. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. Someone's going to jail and it isn't me. Share. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered
Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. As a matter of policy, BBB does not endorse any product, service or business. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. The letter is already in transit via FedEx to PCV. You must log in or register to reply here. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. On our way down to Hilton Head, we were a little bit behind schedule. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. What is the cost??? They never answer our calls I but 5000.points and paid $2000. Washington Seller of Travel Reg. Is this your company? No. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. There are no exact matches available. The lady I spoke too had no interest. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. RCI, LLC is not responsible for any activities or services provided third party providers. I'm tired of the lies. After checking in we were paired up with the salesman. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. He showed us the availability for the following year during the same week we purchased. When I called the number on the email, it took me to an automated service. Others, however, pose a big financial risk. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Some systems only allow USPS. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Scam Clue 3: A promotion claiming youve been specially selected for membership. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Others, however, ask you to pay big up front for some promised future benefit. He didn't listen to anything we said at all. He purchased from previous individual owner 10 years ago. the 2 timeshares we were trading in would be sold and that we Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Palmera Vacation Club has resolved 1 complaints. Copyright 2020 Business Consumer Alliance All Rights Reserved. I got a call in January. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Reviews are most valuable when they are original and unbiased. Don't have an account? Start a new search, then select a related item from the autosuggest. Why? Palmera you have take advantage of to many families and it is time for answers. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. The trading power we were supposed to have with RCI was 46 inquiries
Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Feb 28, 2023 7:27 pm EST. How do they get away with this? Reverse and return back to what we had, and reimburse us for the waste of our time in full. Palmera Vacation Club reviews & complaints. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? I am one of those seniors who purchased on the promise that they would sell current time share. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Our credit is being held hostage by Palmera Time Share. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. You May Like: What Is The Cheapest Caribbean Vacation. He started to get pushy when he got into his sales pitch. Consider how much of your income goes towards bills and what you have left over at the end of each month. Bottom line: Palmera VC is a scam. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. *****. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Remove some or all of your filters below. Box 7602, Hilton Head Island, SC 29938. Hawaii Seller of Travel Reg. Rental: CST: 2081369-50. This post has been removed at the author's request. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Read full review of Palmera Vacation Club. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. I called in late November and was told that my dates were not open to call again in January. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. All reviews are available on the sites they are accredited to. All-Inclusive resorts may charge a mandatory all-inclusive fee. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. You wont have to exchange your vacation week or points. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Hang onto your paperwork. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. If we can verify it in our system, an email will be sent to you with your password. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. We bought 3,000 points for around $13K. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. View summaries of the complaint descriptions and responses. Should I contact the finance company as well to let them know we have canceled the contract? Recent Reviews Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. He was not up front at all. B. brenda123129 of FARMINGTON, US. He wouldn't take that. Sign up for free now, Sign up for free to participate on the website. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. A lot of robocalls are currently making this pitch. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Contacts:There are no additional contacts. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. NEARBY AMENITIES. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. I would also send a copy via USPS certified mail with tracking today. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Mr sheldon kept on with his attack he threaten to f- up our credit. JavaScript is disabled. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Where can I get more information about the class action lawsuit. OMG!!! We bought 3,000 points for around $13K. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Thank you! Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. available to us. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Sign up for free now, Sign up for free to participate on the website. Take a screenshot from the USPS and FedEx tracking that it arrived. At this point I am willing to let them keep the money they sham me out of. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Category Timeshares & Vacation Clubs. To use our mobile site, please enable JavaScript. Called better business and state of SC. Must call to book. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. At this point I just wanted to get my money back and get out of there. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Desired outcome: Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call.