Quickly assessing customer needs and providing sound solutions. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. It was as simple as they said, adds Myers. Main hustle or side gig its all up to you. View our background requirements here. Build a thriving work-at-home business providing remote customer service for top brands. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Mobile first. Click herefor technical info. All rights reserved. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Liveops SWA Array Overview This app integration supports Single Sign-On. Remember me. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Okta was leaps and bounds ahead of all the other providers, says Myers. This means you can choose when, where, and how often to work! Grow your home business through Liveops client network, working with the brands you know and love. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. . Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Liveops is a recognized thought leader in the virtual contact center and customer service industries. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Across the country. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Remember me. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Have additional questions about applying? For 10 years, she successfully owned and operated her own business in her home state of Indiana. Since you are self-employed, you are in control of your profits and losses. ; The user selects the Duo Security option. which is why weve been helping companies like yours for over 20 years. I trust them and look forward to more cooperation and partnership in the future. Find Out How & Apply . Find Out How & Apply . LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Public Relations e-mail (press@liveops.com) Locations. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Flexibility. Flexibility. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Love the flexibility of the jobs, but wish training was paid. If you have not created a ticket yet then you would need to register or create a new ticket to begin. To find out more, read our Privacy Policy and Cookie Policy. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Autonomy. Find top links about Liveops Nation Login along with social links, FAQs, and more. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. When I started it, my team said, Youre crazy. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. See Capabilities for more details. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Are you an employee? Reach out to us. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. (sales@liveops.com) Press & Media. Scottsdale, AZ 85257. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Get Directions Sound: Must have a sound card installed and be equipped with speakers or headphones. Creatively solving problems. Our developer community is here for you. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? The integrations looked complex. You can actually enable a person to get to an application through the Okta platform. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Collaboration tools are a huge part of us being successful, says Myers. It changed what we focus on as IT, he says. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. You dont have to do anything else.. Our Offices. Login. Submit an application for an available virtual contact center opportunity. Pros. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Login to track your existing support requests. Hello, Liveops. Ditch the paperwork and endless manual tasks. If there are system issues, you will not get paid. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Agent Sign-In. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Still have questions? Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Heres a direct link to where you can sign up. We couldnt have done it without Openforce. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Check the Eligibility requirements and make sure were currently accepting applications in your state. Copyright 2023 Liveops, Inc. All rights reserved. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Enjoy the freedom and flexibility of being your own boss. The amount of paper eliminated alone was a huge benefit. You don't necessarily have calls every . Login. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Copyright 2023 Liveops, Inc. All rights reserved. The typical military family moves every two or three years. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Not sure which client opportunity (or opportunities!) You can also manage cookies in your browser settings. Love the flexibility of the jobs, but wish training was paid. Learn about Liveops Enterprise Solutions Click Here . You can make money teaching it online. Consider holiday gift experiences. Were now out of the back room and working with the business to add direct value, Huckabay says. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. I wish there was some type of base pay. The world class support of Liveops and unparalleled access to world-renowned clients. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Provide support to users of top tax software providers. Browse case studies, customer service tips and other helpful resources for enterprises. Rather, you are self-employed meaning you work for yourself, or your business. Liveops Nation - Virtual Call Center Community. Learn more Tax Support Provide support to users of top tax software providers. Different programs have different pay structures. Community. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Money is amazing, but like every job there are flaws. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. From professional services to documentation, all via the latest industry blogs, we've got you covered. Openforce simplifies your contractor management processes by providing a single platform solution. Norton 360 with LifeLock helps keep your digital life safer. Apr 04, 22 (Updated: Sep 19, 22) After all, says Myers, Okta is arguably the most successful application weve ever deployed. Connect contractors to affordable commercial insurances. FLEXIBILITY AT SCALE. Once the Openforceplatform was in place, a major pressure point was released. This field is for validation purposes and should be left unchanged. Improving Peoples Lives. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Facilitating collaboration and communication with the best available solutions was another key goal. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. About Liveops Employee benefits & perks. Suite 390. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Browse case studies, customer service tips and other helpful resources for enterprises. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Their consistency, professionalism and customer service are unparalleled in the industry. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Liveops is a legitimate company. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Or you do, but sit & sit with few to no calls? Onboarding employees has become much more efficient. You are paid the the talk/email minute when working so your pay for each day will vary. We use cookies to improve your experience on our website. Or, if, No college? We would like to show you a description here but the site won't allow us. You get to dictate when and how often you commit to providing services. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Forgot your password? We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. IT Support You are using an unsupported browser. Unfortunately they dont pay a minimum per hour like other companies. Here's everything you need to succeed with Okta. We use cookies to improve your experience on our website. Not everyone will be as precious with your business as you are. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Live far from an urban center? Support. Support. Companies across a variety of industries trust Liveops to provide virtual contact center services. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. See all features. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Companies across a variety of industries trust Liveops to provide virtual contact center services. Apply now and a member of our team will work quickly to review your application and provide next steps. Is Liveops nation legit? Life doesnt always run on a schedule. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Its a huge, huge advantage for us, says Myers. HSA and PPO Options National and Local Networks Retirement. Come on board! fits your experience, personality, and preferences the best? Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. When someone leaves, they're deactivated. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Liveops is a recognized thought leader in the virtual contact center and customer service industries. You may also receive performance-based pay or other incentives. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Sell top insurance coverage to warm leads (license required). Health, Dental & Vision. Copyright 2023 Okta. Take our quick quiz and well recommend our top client matches for you. Enterprise Solutions. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. GROW YOUR BUSINESS The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Log in. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other.
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