Sorry, we do not recognize that username and password combination. If you do not wish to be bound by this agreement to arbitrate, you must notify HomeWAV in writing within thirty (30) days of the Effective Date. 18. The HomeWAV kiosk at the detention facility will let your loved one know when you or other visitors are available, and they can then initiate a call. Sign In or Create an Account with the HomeWAV App. Code 1798.105(d), the right to have someone you authorize make a request on your behalf, the right to opt-out of sale or sharing (both as defined in the, the right to limit use and disclosure of sensitive personal information, the right to correct information if the information is inaccurate, the right to access information about automated decision making (as applicable), the right to opt-out of automated decision making (as applicable). kiosk, or through our automated phone payment system. Information you provide to us: Through our Website, our customer support center, and/or otherwise in connection with our services, you may provide us with certain personal information in order to set up an account, contact us, request information, access information or subscribe to products or services. 3. 21. The biggest no-no in jail is to talk about your case. If you are an individual user, after you have completed your registration and set up your account, you may be required to fund your user account before using certain Services. Enter the amount you would like to add to your account via the Add Talk to Me Funds in the app or online. - HomeWAV Refund Policy. B.Personal information categories listed in the California Customer Records statute (Cal. I also emailed them at aid@inmateaid.com. You acknowledge that we do not pre-screen Third Party Content, and that we may cease providing Third Party Content at our sole option. THE COMPANY IS NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. 20. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. In the event of any inconsistency or conflict between this EULA and any other agreements between us, the terms of this EULA shall prevail as it relates to your use of the HomeWAV Software. In addition, we offer user support through our website at https://www.homewav.com/service-support/. So I'm at home and I decided to enter my first, middle, and last name into Google to see what came back. My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS IN THIS EULA, OR YOU HAVE REASON TO KNOW YOU THAT YOUR RIGHTS AS A FACILITY NETWORK USER WILL BE REVOKED, OR YOU WILL BE UNABLE TO COMPLY WITH THE FACILITY NETWORK RULES AND REGULATIONS, THEN YOU MUST NOT DOWNLOAD, ACCESS OR USE THE HOMEWAV SOFTWARE. Use of the HomeWAV Software by a Facility Network User is conditioned on such individuals affirmative consent to this EULA and their compliance with the terms and conditions in this EULA. Download the Android or iOS app, sign in, and add funds with the mobile app. Meet Wire of Hope's inmate penpals online by browsing our free inmate penpal listings. Privacy. Please call 844-394-6639 to find out the rate for a specific jail. The number of minutes to be transferred. Add Funds via Phone Pay at PayNearMe Location THE MAXIMUM LIABILITY OF THE COMPANY, AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF Additional Binding Provisions: No agency, partnership, joint venture or other relationship is intended or created by your use of the Website. Allocation of Risk: You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this EULA reflect such allocation of risk. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. . Stay Logged into Your Account and Wait: The great thing about video calling with an inmate is that you do not need to have a scheduled time to chat. The information contained in this website may be out of date, or may contain errors or omissions. You may not use the HomeWAV Software or your user account: in violation of any federal, state, local, or international law, treaty, or regulation of any country; 19. Facility is responsible for communicating all questions and requests from end user to support services. Service Levels and Support. A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, drivers license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. When you are finished, sign your name to agree that you have read & viewed F.Internet or other similar network activity. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. HomeWAV Website Sign in and add funds directly through our website. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63146. The phones are available in their housing areas daily from 8:00 AM to 11:00PM. Civ. ALL FACILITY NETWORK USERS MUST AFFIRMATIVELY ACCEPT THIS EULA AND THEREUPON ARE DEEMED USERS AND BOUND TO THE TERMS AND CONDITIONS IN THIS EULA EACH TIME THEY ACCESS AND USE THE HOMEWAV SOFTWARE. The following table shows the categories of personal information we have collected in the last 12 months. Please see the Section of this EULA titled Privacy for more information. Subject to the Companys contractual and/or legal responsibilities, as well as any applicable legal exception, you may do the following at any time by contacting us via the email address or phone number given on the Website: Access what data we maintain about you, if any. Im out of jail but hes not. Denton County Sheriff's Office Inmate Visitation All inmate visitation is by video visitation. User Content. HomeWAV offers support services to Facilities pursuant to the applicable Facility Agreement. See our tips. Civ. If you do not have a card saved in the system, you need to enter the correct information below. If you are a California resident, you may have certain rights as a consumer regarding your personal information conferred under Cal. User friendly website and quick process of the services. This EULA, along with the HomeWAV Privacy Policy, contains the entire agreement and understanding of you and HomeWAV concerning the subject matter of this EULA. We won't be needing the InmateAis service anymore. We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including: Looking to schedule an on-site or lobby visit? Online using TouchPay. Sign in and add funds directly through our website. You agree to comply with all applicable international and national laws that apply to the HomeWAV Software, including the U.S. Share & Bookmark, Press Enter to show all options, press Tab go to next option, HIDTA Task Force & International Drug Trafficking, Video Visitation Suspension Appeal/Apelacin de suspensin de visitas en vdeo, Apelacin de suspensin de visitas en vdeo, Crime Victim Rights and Mission Statement, 550 West Jackson, Phoenix Arizona 85003, United States. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE HOMEWAV SOFTWARE OR THIS EULA, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE HOMEWAV SOFTWARE. Arbitration and Dispute Resolution. Everyone I have dealt with in the last 2 years has been marvelous! Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. ); IF THIS EULA IS UPDATED, YOU WILL BE NOTIFIED ON YOUR NEXT LOGIN SESSION. Fees and services are set independently by each corrections facility, but most are between 10 and 30 cents per minute. Changes in Terms and Conditions: The Company reserves the right, in its sole discretion, to change these Terms at any time. A cookie is a piece of data stored on a site visitors hard drive to help us improve your access to our site and identify repeat visitors to the Website. Visit the TouchPay website to make a deposit online. F. Internet or other similar network activity. By using this site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. Our highest mission is to provide incarcerated individuals with low-cost, innovative, and easy-to-use solutions for staying connected to their families, loved ones, and communities. to engage in any other conduct that restricts or inhibits any other users use or enjoyment of the HomeWAV Software, or which, as determined by us, may harm HomeWAV, a Facility, or third parties, or expose them to liability; or f you have been looking for an alternative to. eMessaging features are less than one cent per character. Security: We take precautions to protect your information. Create an Account: To ensure safety for yourself and your loved one, youll need to first create a HomeWAV account online, either through your computer browser or the mobile app on your phone. Users of our Website may elect to opt-in to all cookies. GoLookUp does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire. See our tips. Further, the provision that has been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law. section 13-2505 "Promoting Prison Contraband." This is a Class 5 felony . How much does HomeWAV charge? Facility Agreement means a separate license and distribution agreement between Facility and HomeWAV or a reseller acting on HomeWAVs behalf pursuant to which the Facility is given the right, subject to its acceptance of and compliance with this EULA, to establish a Facility Network and to assign licenses of the HomeWAV Software to Facility Network Users for use solely within the Facility Network environment. Outside of financial fraud situations, HomeWAV does not stop accounts from being made. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. the right not to be discriminated against for exercising any of these rights. Allocation of Risk: You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this agreement reflect such allocation of risk. Third Party Content. To the extent you use the HomeWAV Software to transmit, manage, or create materials or content you represent and warrant that you own or otherwise have the legal rights to use such materials and content and that your use will not infringe, misappropriate or otherwise violate any proprietary, intellectual property, or privacy right of any third party, or violate any applicable law or any of your Facilitys rules and policies. 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One of the simplest ways to help your loved one is to send money for their phone and commissary accounts. To make a deposit via telephone, please call toll free 1-866-355-9593. This includes information regarding inmates downloaded and copied from the Arizona Department of Corrections, Rehabilitation & Reentry website. Otherwise, IGF are only refunded to the inmate or the credit card used in the original transaction after the inmate is removed from the facility or the facility is decommissioned. Some personal information included in this category may overlap with other categories. If you continue to use this site we will assume that you are happy with it. HomeWAV Partners with Bradford County Jail February 27, 2023 Correctional facility now offering all-in-one inmate communication system STARKE, Fla., February 27, 2023-HomeWAV, the leader in providing simple, secure inmate communication solutions, recently completed installation of a new inmate communication. Easily send letters and photos from your computer or smart-phone. Third-Party Content (music, movies, games, etc..) accessed through HomeWAVs software will only be available to users for the specified rental period and while the user is housed at the facility. 4) Then choose the two inmates and the amount to transfer. . Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence . 12. YOU MAY CREATE A USER ACCOUNT ONE OF TWO WAYS: THROUGH OUR WEBSITE AT https://www.homewav.com/, OR THROUGH OUR MOBILE APP WHICH IS ACCESSIBLE THROUGH COMMONLY USED APP STORES, WHERE YOU CAN DOWNLOAD THE HOMEWAV SOFTWARE TO YOUR TABLET OR MOBILE DEVICE. With HomeWAV, visitors will only be billed for the minutes they use, in 1-minute increments at a rate of $.10 /minute . You must be 18 or older to visit Wire of Hope. HomeWAV Mobile App Features: - New to HomeWAV? The state put a protection order on my boyfriend to protect me from him and now he is in jail for violating it as well as was I for being together. initiate a denial-of-service attack or a distributed denial-of-service attack or otherwise attempt to interfere with the proper working of the functioning of the HomeWAV Software. I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. Money can also be added by dialing 314-764-2872. As expensive as it is to use you'd think it would work better and why steal our time when you're charging us out the wazoo already. They can add funds through the smartjailmail.com website as well as calling the Customer Service/Support at 888-843-1972. Understanding Fees | Privacy Policy. var tlJsHost = ((window.location.protocol == "https:") ? We can help your inmate find employment post-release. The Company has the right, in its sole discretion, to modify, suspend or discontinue any part of this site at any time, with or without notice We do not currently respond to do not track signals as we are trying to provide you with a personalized experience. Most importantly when I needed my questions answered they were answered immediately. We only collect information that you voluntarily give us via submission on the Website, via email or by other direct contact from you. Please enable JavaScript in your browser for a better user experience. Notices regarding this Agreement to HomeWAV shall be made in writing to Authorizing Facility who provided Network for your account usage or by electronic mail to the address you have provided during registration or to support@HomeWAV.com. IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN OUR AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. Thanks for your help. While nothing can take the place of in-person visitation, advancements in technology can help bridge the gap between you and your incarcerated loved one by allowing video calls with someone in jail. Login Information. Frequently Asked Questions Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. HomeWAV will not refund usage fees spent on Third-Party Content rentals for any reason, including the users loss of access to the Third-Party Content during the rental period due to release, disciplinary measures, or any other reason. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. By 7:15pm they responded back to me and had the profile removed. 2. A Privileged Communication must be identified as such by the individual asserting the privilege (your attorney) when that individual registers as a user or when scheduling the communication. HomeWAV has no input or enforcement responsibilities on behalf of any Facility, however, as a condition of your use of the HomeWAV Software and as a material obligation of this EULA, all users must comply at all times with all policies, rules, procedures, and administrative guidelines of a Facility to the extent they apply to your use of the HomeWAV Software (collectively, Facility Rules). I recommend you to everyone in my situation. You acknowledge and agree that the HomeWAV Software contains the valuable and strategic intellectual property of HomeWAV, and that HomeWAV owns all right, title and interest in the HomeWAV Software, any and all Modifications thereto, and all copyrights, trademarks, patents and trade secrets, the HomeWAV name, logo, trademark, and URL, and all other intellectual property rights associated therewith or embodied therein, whether or not registered. Understanding Fees | Privacy Policy. It all starts by adding funds to a loved ones HomeWAV account. at a correctional facility that offers the HomeWAV system. The inmate may either select to initiate an immediate refund back . The very first link at the top was an InmateAid profile stating I was in a correctional facility. Relationship of the Parties; No Third Party Beneficiaries. Yourealso free to add, update, or change your payment information at any time. Unlawful Activity: The Company prohibits the use of its site for any unlawful conduct. Your continued use of the Website following the Companys posting of revised terms and conditions constitute your acceptance of the revised agreement. RETURNING VISITOR. Funding transactions are handled through our website and are required for individuals users to use the HomeWAV Software for video visitation services with Facility Network Users via the Internet as authorized by the Facility. Indemnification: You agree to indemnify, defend and hold the Company, its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (Indemnified Parties) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these terms and conditions; (b) any allegation that any information you submit or transmit to the Website infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of the Company; and/or (d) your activities in connection with your use of this site. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. If HomeWAV and the Facility confirm that this is a Privileged Communication, that communication will be flagged as such, and will not be recorded or monitored. If you're looking to set up an account for inmate calls, create a HomeWAV account and add funds. The Facility and its Authorized Administrator will be jointly and severally liable for failure to comply with the foregoing obligation. There are no third party beneficiaries to this EULA. Durazos sentence is to be followed by 36 months of supervised release. Really bad connections 90% of the time. IF YOU ARE A FACILITY OR A FACILITYS AUTHORIZED ADMINISTRATOR, THE FOLLOWING APPLIES TO YOU: Anything to the contrary notwithstanding, we acknowledge that certain communications made through the HomeWAV Software are privileged and confidential (E.g., calls between you and your attorney) (each a Privileged Communication). Visit your local PayNearMe location to add funds. Personal information categories listed in the California Customer Records statute (Cal. By Telephone for Commissary Deposits: JailFunds 1-855-836-3364 Vehicle Tow Impound: Vehicle tow-in information (providedthe Hendricks County Sheriff's Office is the arresting agency) can be obtained from the Administrative Office at (317) 745-6269 during business hours or the jail after hours. information that you voluntarily provide the Company; We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including: Looking to schedule an on-site or lobby visit? Mugshots and/or arrest records published on this website are in no way an indication of guilt and do not represent any evidence an actual crime has been committed. GoLookUp does not provide consumer reports and is not a consumer reporting agency. 10. etc. (usually within one hour). This includes information derived from registration, subscription, and use of our services. Unlike calls from the detention center which can sometimes allow for outgoing collect calls, you will need to add funds via credit, debit, or prepaid cards prior to the call. Account management, including adding or transferring funds; information created by you in connection with your use of the services (such as phone contacts imported or created by Users, call comments, tags, greetings, hold music, data necessary to the integration of professional tools); Log into your approved HomeWAV account, have funds available, and wait for your loved one to initiate a call. This process is similar to the one you would need to go through to visit in-person and gives facility staff the awareness of who inmates are speaking with. Express any concern you have about our use of your data. B. HomeWAVs rights as described above are protected by applicable U.S. and foreign laws. $ ! While nothing can take the place of in-person visitation, advancements in technology can help bridge the gap between you and your incarcerated loved one by allowing video calls with someone in jail. Our Privacy Policy is accessible at https://www.homewav.com/homewav-difference/homewav.com/privacy_policy. Refund checks usually arrive within 4-6 weeks. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of this EULA including, but not limited to, any claim that all or any part of this agreement to arbitrate or the EULA is void or voidable. name or booking number, Cash Kiosks accept deposits by cash money, VISA, and MasterCard, Deposited funds are available for the inmates use after verification IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN THE PARTIES AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. The developer provided this information and may update it over time. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. (We highly suggest a strong Wi-Fi connection and a headset for the best results.). Site Map, Wire of Hope East Coast Export Restrictions. You will need to upload a profile picture of yourself that is head-on, from the shoulders up, and without filters or edits, as well as a government-issued ID like your license, state ID, or passport. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. . Your Access to and Control Over Information: Except as provided elsewhere in this Policy or under the Company End-User License Agreement, or as necessary to provide you with or bill you for the products, services or information you requested, you may opt out of any future contacts from the Company at any time. This has been the best customer service I have ever recieved. April 07, 2021 20:21; Updated; Each of our facilities have their own pricing rates. If your loved one is currently an inmate at a correctional facility that offers the HomeWAV system, video calling is as easy as five steps: There are a variety of ways to maintain a relationship with an inmate, some requiring less effort than others, but they are all capable of helping you connect. So thank you very much. 14. Durazo filled out the required paperwork and stated that he was purchasing the firearm for himself, when in fact he was acquiring it for another individual. Additional Definitions. WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS) UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE WEBSITE, THE MATERIALS ON THE WEBSITE OR ANY SERVICE OBTAINED THROUGH THE WEBSITE. IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. eMessaging features are less than one cent per character. Your Facility will inform you of additional terms, conditions, and restrictions (separate from this EULA) that apply to Third Party Content, the type of Third Party Content available to you, the time periods for use, and the applicable fees. some requiring less effort than others, but they are all capable of helping you connect. Understanding Fees | Privacy Policy. The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. Profile reflecting a persons preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. K.Inferences drawn from other personal information. more efficiently, HomeWAV provides video and voice calling resources. 16. You agree and understand that use of the HomeWAV Software may be subject to limitations beyond our control. The inmate may either select to initiate an immediate refund back . Know what categories of data HomeWAV collects, if any Registration: In order to use the Website, a user must first complete the registration form. You're also free to add, update, or change your payment information at any time. HomeWAV has vested in each Facility the ability to exercise certain administrative controls over the use of our HomeWAV Software on their Facility Network. No prior scheduling is needed for video or phone calls. The processing time to refund credit cards usually requires 2-5 business days but will vary depending on the cardholders bank. The inmate may either select to initiate an immediate refund back to the credit cards used to fund the account or provide an in care of address for a check refund. Court & Public Records When you Unlock Full Report you will gain access to unlimited search for arrest records, criminal records, county records, driving records, state and federal records.. Over 165157 have built this specific report. You can choose to reject this agreement to arbitrate. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or by coming on-site and using the HomeWAV kiosk in the lobby. App freezes and continues to charge more often than we're able to converse. . All information is provided without warranty of any kind. Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
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