The other three i cannot connect to the STH no matter what I try. Then what worked was to perform the Exclusion process (even though I had never added a Z-wave device) and then added the device using the specific Marketplace selection of a GE on/off paddle switch (Z-wave) option. Once you receive the Connect Module, open the SmartHQ app and sign into your account. THat is part of the problem, i dont know how to factory reset the device. Out of all of my switches installed, I can only think of one, maybe two which haven’t been a struggle to connect. All you need to do is repeatedly push the manual button until ST finds it — or until you get pissed, This thread just recommended me (after reading that it’s about outlets) that I have a bunch of these in the garage that I need to install…. I have a couple other things including a motions sensor that are further away from the hub than this switch, so I don’t think distance is a problem. One of them is connected and working like a charm! Thanks for this. Jason, your solution worked for me, as well. I know it’s probably a dumb question, but are you sure they are wired correctly and have power / good neutral path? $681.45. According to the instructions, all you have to do is turn the switch on and it should be available for pairing. Will the exclusion process tell me it did something or do I just hit the “done” button after I toggle the light on and off? For those not electrically versed, do not use the tiny aluminum wire that’s included as that’s for an Add-on switch if you plan to use one. Transform any home into a smart home with the GE 40 Amp Z-Wave Plus Direct-Wire Indoor/Outdoor Smart Switch. Your advice to flip the switches applies to pushing the button on the outlets too … so you get to keep all your badges. After about the third or fourth try it finally connected. For both the include and exclude step … works for me. I just installed three of these last week and none were just discovered with the broad discover devices tool without help. https://support.smartthings.com/hc/en-us/articles/200867104-How-to-connect-and-reset-a-GE-module-Z-Wave-. Yeah I just read that somewhere, believe it was a post on a Lowe’s iris forum. PS - I have two of these sytle switches GE switches (without an air gap) and neither of them seem to have functioning LEDs, although they do seem to work otherwise, for the most part. I noticed that there is an “LED” but I have not been able to ever get it to light up. The light switch works on its own, but I’m having a heck of a time pairing it to the Smart Things v2 hub. Maybe bad connection in the run or something? I had to actually add a specific GE switch under the lighting section and when narrowed down to the type of GE switch and then it was discovered. Was having trouble getting my GE 12727 switch to connect. This application is designed for larger touch screen interfaces like the GE Kitchen … Osram BR30 Color bulb. Requires Wifi in your home and the SmartHQ app on your phone or tablet. Osram A19 Lightify color bulb. In my house the wires were the same color and switching them did the trick. It took me about an hour and a half of repeated replace , general z-wave exclusions and attempting to reconnect before it was finally successful. Possibly the manual on off button during the exclude step? Don’t ask me why, but this has worked for me when dealing with stubborn switches. 1. U+ Connect™ The U+ Connect Smart Home app is designed to run on your GE Appliances Kitchen Hub and gives you the power to control of all of your smart GE Appliances from one place. Awe…what a moron am I? The communications module plugs into the "RJ45" phone Jack style connector located on some appliance products. 1.8-Million homes were secured with Interlogix/GE Simon panels in the last decade. The GE 12727 switch should work without pairing with the hub or does it need to pair up first. I have eleven of these outlets and looking to add more — no problems with including them in my z-wave network. Look for the “WiFi Connect Optional” capability on the Specs and Details tab. Here’s what I did (thanks @SBDOBRESCU), I had the exact same issue trying to add a GE 12727 toggle Z-Wave switch to my SmartThings Hub. Sounds like the device(s) is already paired, perhaps by factory testing or previous owner. Free shipping for many products! The hub signal may be occluded by interference from a close wireless router. Find many great new & used options and get the best deals for GE APPLIANCE PARTS PBX10W00Y0 Connect Plus, White at the best online prices at eBay! Turn the light switch on and wait 5 seconds, then turn it off. An easy question. The Silex Technology motto “When It Absolutely Must Connect” means we are committed to providing leading-edge network technology, quality manufacturing, and premier customer support. Utilizing the Connect Plus requires that you register your appliance with GE, establish a GE connected account and that you have Wi-Fi and a smart phone in your home. You just need to go into the IDE and switch the device type. Terribly sorry. In the end I wound up putting my old Securifi A+ hub into general exclusion, popping the air gap and pressing on/ off/ /on a few times. No switch to toggle. Now go to add, then select light and switches…then switches and dimmers…then GE… then GE on/off paddle switch. With U+ Connect and the SmartHQ app, you'll get alerts, controls and notifications. Electric Smart Dryer 2 - 24" GE GFD14ESSNWW 4.3 cu.ft. The communications module plugs into the "RJ45 phone jack style connector located on some appliance products; Utilizing the ConnectPlus requires that you register your appliance with GE, establish a GE Connected Account and that you have Wi-Fi and a Smart Phone in your home; The ConnectPlus works in conjunction with GE's Wifi Connect software Apps. But…I can not get it to connect by doing the general search or the manual search by choosing the brand and then which style. If the app doesn’t find the switch, make sure to scroll the app back to the Market Place and check to see if there is a device awaiting configuration. screen and press Next. Powered by Discourse, best viewed with JavaScript enabled, Trouble pairing GE Smart Switch (Model 12727), https://support.smartthings.com/hc/en-us/articles/200867104-How-to-connect-and-reset-a-GE-module-Z-Wave-, Perform the exclusion – put the hub in general exclusion mode and then turned the light switch on and off about three times; waiting about 10 seconds between each. MAKE THE EVERYDAY A LITTLE EASIER GE Profile™ smart appliances work with these partners, simplifying daily life, giving you a whole new way to cook family meals, do … Switching your load and line wires may help. Powered by Discourse, best viewed with JavaScript enabled. You also have to tie into the white (neutral) wire to use the 12727 switch. Unfortunately you need neutral for the new GE smart switch to work. Features: The ConnectPlus connects select GE Appliances to the internet enabling remote, monitoring, control and notifications. Except that time i put 4 in one box… and wired them wrong… long day there! The specific device exclude procedure varies per device so you have to look it up. Low prices and free shipping on all GE parts. I try repairing the mesh and it fails on the two outlets. Z-wave wall switch is the correct device type plus it runs local on a v2 hub. I just installed 4 GE In-Wall Smart Outlet (GE 12721) (Z-Wave) outlets. they are outlets. Also it doesnt respond to any commands. That’s where I start - there is probably more exhaustive info coming. I have two of these that use to work, I was able to remove them/exclude them, but when I add them back they come back as a generic “Z-Wave Wall Switch” and there is no “LED Light” option that use to delineate when the LED light would show. Also neither of them are responding to commands, this is after me removing them via the “general exclude” and adding them back. I know that’s not much help. Osram A19 Tunable white bulb. Using certified Z-Wave Plus devices with a Z-Wave Plus controller will ensure the furthest possible wireless range, as well as the longest possible battery life, when applicable. One of my outlets doesnt have that option, just has the Name/Icon, its missing the “LED Status” options. You will have to turn the light on/off to get it to pair. Osram BR30 Dimmable soft white bulb. The switch doesn’t need the hub to manually work. I have about 30 of them and some are stubborn. Click to view weekly circular Weekly Circular; Click to track shipment Track Shipment; Click to view customer service information Customer Service; Click to find a store Find a Store; Click to call on mobile device (877) 727-1909; P.C. They moved the indicator light setting to the device preferences. I’m going to add another one that is slightly further away this weekend. Is there something Im missing or not doing correctly? View Connect-XT > Following your steps – basically, flipping the switch on/off multiple times (~6-10x) and it finally found it. I could not get my SmartThings Hub to discover the switch no matter how many times I turned it on and off and tried the Z-wave repair (which never finished on my hub). I have tried excluding, repairing and moving my hub closer. Click the gear/sprocket on the upper right corner of the device to access it. I installed a GE Smart Switch (Model 12727) in the garage tonight. (in addition to excluding/general exclude). The switches in my home are 25 years old. Shut off potential water leaks, track your water consumption, and set up notifications for water flow alerts with WiFi Connect on your smart device. Control Panels Keypads SiX Technology 5800 Wireless Products Wired Sensors Life Safety Video Sounding Devices Alarm Communications and TC Expansion Modules & Accessories Thermostats Cabling Resideo Total Connect Remote Services Product Matrix And here I was…all excited that I actually might be able to help someone and become a productive part of this community. Connect-XT is your best Sunset solution for Simon XT panels. There is no set way to get them to work, sometimes they do and sometimes they dont. If this doesn’t work, give it a few hours (or a day) and try it again. 3. Possible it’s bundle behind the switch? And then turn on/off, on/off with couple of seconds between actions…, Alright, I got it included! Flipping the switch on/off up to 15 times w/ 10 seconds in between did not work. Not that I really have a desire to, but I just thought that it was strange that there was a setting for something that wasn’t included. GE ConnectPlus Appliance Wi-Fi Adapter - PBX10W00Y0. 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