Manufactured October, 2014 - Present. Thanks for the input Bob. What is the trigger for the freezer light to come on? If the back of the freezer compartment is covered in more than a very think layer of frost, the evaporator coils are likely frozen, which will cause improper cooling in the unit. Why we never looked for that, I have no idea! I have a side by side G.E fridge When u try to despense water with the light bulb in no can do.So took it out and works good for a while and the works some what but not good any ideas why this is happening. In less than a minute the dispenser was working. GE Side by Side Refrigerator Water and Ice Dispenser Problem 1. AMAZING! The video may provide a solution. The company ranks as the 26th largest firm in the United States, according to … Is it possible that the filter is clogged and blocking the water dispenser? Phil. It then passes through a hose to a pan in the back of the unit where it evaporates. Checked in back after moving refrigerator and lines OK. Thanks everyone…. and freezing.I assume this is a drain problem of some sort.How do I fix this & where is drain located? Also everything falls off of them since there is no lip at the edge when you stack food in the freezer. I will check the source (hot or cold water supply line). Model #GSS25IENDS. Are you sure you have decent water flow to the fridge? After 4 weeks from when the dispenser stopped working, the dispenser went dead for good. There is a parts search box on our site. Do you have any Idea what my problem could be? Get performance ratings and pricing on the GE GSS25GSHSS refrigerator. The fridge and freezer are cooling just fine but my digital readout shows 72/89. Thanks to http://www.youtube.com/user/R0bCB for the visual effects! still had a water leak after they fixed the hook-up at the bottom of the waterline at the bottom but a little plumbers tape fixed that…too lazy to call them back a 4th time! You can force the defrost element ON to test; this is most likely NOT a GE recommended test, but it does work on this unit. 10. Ge spacemaker fridge - - |GE SPACEMAKER FRIDGE. Insufficient refrigerant is circulated through the evaporator coil causing it to freeze where the refrigerant stops. What is making the loud clicking noise in the ice maker?? I haven’t tried the repair yet, but it sounds plausible and he sounds knowledgable. This is intermittent but getting worse. Its on a GE side by side 2 door fridge about 10 years old.When I try to push for cubes lights seem to dim but it will not auger at all even when I take ice tray out and I have tried turning it by hand it will turn but not with the switch . It will tell you quickly if your defrost element is working or not. THAT is quality. A few days ago the water dispenser started dripping. I have water on my floor. I was wondering if I could get your expert advice as well. This style of refrigerator works in the same basic way as traditional single-door refrigerators only with a slightly different configuration. The parts likely to cause the problem are the defrost thermostat, defrost heater or the thermistor located above the coils. I have used this method several times and just keep the water bottle handy for future use. I guess it is too old. 1104. The refrigerator will start running nonstop (in a defrost cycle I believe) the temperature in both the freezer and refrigerator will steadily rise. EXACT same problem. My control panel on my GE cafe fridge isn’t working. Has anyone had the problem? my water DISPENSER gave me one more spurt then went dry! The water reservoir is a brown color and the water is dispensing very slowly Other GE PROFILE Side by Side Refrigerator Questions This should help you to determine if your issue is electrical. When you have GE refrigerator problems, our troubleshooting guide helps you figure out what's wrong and tells you how fix it. About half the time it works just fine. No water. No kinks in the waterline. Weird – It could be just a frozen water line (frozen after the filter). Hi, I have a GE Profile side by side, 9 yrs old. I have water on my floor. The water stopped working some time ago, but the Ice maker was working before the circuit board blew up, and now it isn’t. The odd part is that it only started doing this a few months ago… 7 years after I bought the house (and fridge). Water lines are clear and water valve has been replaced. I am trying to figure out how to replace the plastic moveable part on the front door of my refg. Looked like plastic. GE sent replacements. Anyone had luck with that? Problem solved – flapper closes and no ice has formed on the chute or flapper for over a year. My GE side-by-side refrigerator is now in a competition with the Kenmore elite (Whirlpool made) dishwasher as the worst appliance ever owned by Handyguy Paul. Can I just turn off the water supply and keep it that way from now? I have had problems with my water line freezing in our 2007 GE side by side for several years. The switch behind the dispenser area has lost its ‘clicky-clicky’) or the mechanics in the dispenser assembly are hanging /binding up during operation. GE Model GSHL5MGXBELS Refirgerator (approx 5 yrs old). We have tried to turn the tubing it helps for awhile but goes back to rattling. We now have any empty bucket sitting on top of the fridge to catch the overflow as we never know if either ice or water will stop when we release the lever. I had to repair the water feed line which was damaged during remodeling and do not recall seeing any type of valve on the back of the unit, it appeared to me that the supply line went directly into the frame and into the filter. Turns out that pressure was indeed the problem. Put the light on and it worked!!! Temporary solution was to remove back wall panel of freezer and melt ice on coils with hair dryer. Another technique is to empty everything from the unit, perhaps into an ice chest, and unplug it for a day. Help. In this GE refrigerator repair guide, I will walk you through the steps in repairing 2002 or newer GE side-by-side refrigerators that are not cooling. How do I get it out? The ice dispenser will not switch back to cubes after my wife gets her crushed ice. Thanks! I am a 53 yr old women, and when something doesn’t work it drives me crazy, I have to fix it. No water, no ice, no nothing, but the fridge still works fine as far as cooling the food and the interior lights work. Mine freezes all the time. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel. My GE side by side fridge is not up to par on the fridge side. I have only been able to find a wiring schematic for the main board—no luck so far for the dispenser. I’d start by checking the dispenser switch that it still has good return spring operation. Very weird. Please what should I do? Profile refrig until it finally stopped working. . I was about to order a circuit board when I came across this. Register this Appliance. My 5/16 tube in my freezer door cracked inside the bottom of my door. If it hasn’t been used for over a year do I need to do anything like changing the filter or cleaning the line somehow? The probablem normally corrects itself after awhile (i think) when the unit goes through its defrost cycle. What can I do? However, I can feel ice cubes in the dispenser. Several years later when the ice maker stopped working, I learned that the plastic tube bringing water into the fridge had split. Did you check the wiring like the video suggested above? Other than the ice maker noise the unit works fine. If you have foreign matter in the water, just run a gallon or two of water through the system to flush it out. Did you ever get an answer? Schedule Service . I have a GE side-by-side refrigerator with built-in ice-maker and cold water supply (the unit is about 15 years old). Now nothing is working except the light. Thanks , Hotpoint sidebyside 8 yrs old We also have installation guides, diagrams and manuals to help you along the way! I leave my light bulb in the dispenser lit all the time and water stays working. The other cause of this problem is when the main control board located on the back of the refrigerator stops working correctly. I think it needs cleaned or lubricated. 38 items. I HAVE A SIDE BY SIDE GE FRIDGE WITH ICE @ WATER DESPENSER WHERE THE ICE COMES DOWN IT FREESES UP ALL AROUND THE OPENING DO YOU HAVE ANY SUGESTINGS WHAT IS WRONG —–THANK YOU MIKE. My issue is that my GE Profile Performance won’t switch between cubes and crushed ice. I pulled it out and it looks crooked. It could be too high. The ice seems to work fine, but we rarely use it. Sharing my experience in case it helps someone else. GE Appliances offers troubleshooting support for refrigerators and freezers. I just fixed our freezer. It seems like the longer you leave it alone–the more water comes out before is does this. I have a similar issue as Sandy above with a GE Profile side by side in that while getting water from the door it starts rattling like hoses banging on the wall behind the unit and water slows to maybe 1/3 flow and then may eventually stop. Thread starter salimshady; Start date Feb 21, 2020; S. salimshady Premium Member. Make sure the filter is properly installed. I am no longer able to use the water/ice maker as when the tap on inlet pipe turned on at the wall it pours water through the ice dispenser filling the ice making compartment flooding the freezer and pouring onto the floor. The ice maker has crushed or full cubes. https://handyguys.wpengine.com/2518/replacing-water-tank-and-lines-on-ge-side-by-side-refrigerator/. Mold is growing like crazy in there since my control board crapped out and I refuse to spend $800 to replace that board. Feb 21, 2020 #1 Model Number PSS26SGRBSS Brand GE Age More than 10 years Hi Everyone, My refrigerator has suddenly stopped working. I had the same problem. Then repeat. https://www.youtube.com/watch?v=8CVCVAInKug#t=180 Enter the model number in the search below this post to find the parts you may need. If there is rust around the wires that’s probably the problem. How do I prevent this from happening again? This is a replacement due to faulty doors on new one purchased in 2001, replaced in 2007. Moreover, the layout of your kitchen combined with many configurations available (example: French door, side-by-side, counter-depth, and more) make the decision process complicated. My freezer is running constantly and I don’t see any way to turn it down. The ice dispenser is not working. It was a snap! Now the water and ice will not dispense. My problem with our GE side by side (came with purchased house) is that while the ice maker works fine, the water dispenser has no water coming out. Fixed that, and we have not had water through the door for years now…he found the hose was cut in the back, so dry it broke in two long ago. The freezer and icemaker are generally located on one side and the cold air is circulated into the opposite side to keep your food cold. Indeed soldering might be beyond the technical skills of some people. We do not offer alternate handles for the refrigerator. of the freezer door to replace the part.?????? Hi handy guys. We have a similar model GE. Also when pressing either button it starts making a flopping type noise in the back of the freezer. It is worth trying to replace the control board. Mine worked perfectly after doing this. I get water now, as the repair people who fixed my “flapper” put in a heater in my door dispenser and I make ice! Just run the water long enough to flush out the old standing water and you should be good to go. It refuses to change from warning stage even tho a new filter has been installed. Could be. Lee Morgan is a fiction writer and journalist. I plan to replace the solenoid. Check the back of your freezer to be sure that the hole is not blocked or frozen. Look for the water supply line. Sometimes you can take a hair dryer to warm stuff up and it will then begin to work. My GE profile Arctica has all the same problems altho its rather weird. SKU: 1071139. All other LEDs and switches appear to not work. Is your perishable food spoiling quickly or are you just noticing that your … It also smells like something is burning when pressing the dispenser button. My thinking is the seal between the freezer and dispenser failed or the seal allowing water flow failed, leading to the leak. GE® 25.3 Cu. You might want to put a glob of dielectric paste where the wire enters each crimp connector to keep the water vapor out. Another repairman (fixing our GE oven) said to leave the light on your dispenser on for a day or so…it thaws out the connection and the ice/water dispenser did work fine after that. Download the manual for model GE GSHS6KGZBCSS side-by-side refrigerator. I would suspect the water inlet valve; it controls the water flow into the freezer/icemaker, etc. I was an appliance repair man for about 8 years plus. Are you sure you are doing it correctly? Repairing or replacing the gasket will usually clear up the issue. Sears Parts Direct has parts, manuals & part diagrams for all types of repair projects to help you fix your side-by-side refrigerator! After about an hour and a half, free flowing water! GE 25.3-cu ft Side-by-Side Refrigerator with Ice Maker (Stainless Steel) Item #533479. Can you try to bypass the filter and see if everything works? Replaced filter with bypass and the problem was still there. This completely fixed the problem. Recent Posts. Ge SIDE-BY-SIDE REFRIGERATOR 25 Pdf User Manuals. I was dreading emptying the freezer due to a bad back. It may not have one. Thanks, Greg. I would think just a regular kitchen/bath cleaner that has bleach in it would be fine for cleaning that area and killing mold. Can you reply here with it? Help! Glad I got it fixed at no cost (this time), thanks to other people’s postings. After replacing the motor and turning it on the motor works fine but when I press any of the door controls the lights dim the motor shuts down. +1-888-873-3829. I appreciate your help! Help! My ge profile side by side makes ice well and the water is working. Most likely the compressor is faulty where the valves are defective and start to leak refrigerant internally. Just a wipe down during regular cleaning should keep it from coming back. With the solenoid pointed in to the cup, have a friend press the dispenser switch on the front of the fridge as if they were going to fill a glass of water. I had a frozen water line and heard about defrosting with a hair dryer. First, I read the appliance manual, which said to change out the in-fridge water filter. Wow, we must have the same refrigerator. After 5 minutes it starts all over again. Bad control board. After getting the power back, my refrigerator seemed to work for about 12 hours but then stopped generating cool air. Removed coupler at bottom and water does not come out so assume frozen is not the issue. Now whenever I go to fill a glass of water from the dispenser, the water comes out at full stream at first, then you hear a funny “pahlump” sound and the stream drops down to a trickle. carousel. Thank you very much! The permanent required replacement of the control board. Is it only for the GE Profile? I have an old GE profile pshf6tgxbdbb, I thought I fixed my problems about 7 years ago when the auger on the ice dispenser bucket drilled a hole through the front, replaced ice bucket, replaced auger, and some missing washers. I left off for about 2 minutes to see if it would reset. Get performance ratings and pricing on the GE GSS25GSHSS refrigerator. Such as easy and FREE fix. I feel like wonder woman right now! Worst case is your fridge gets cleaned out, best case you fixed it and it doesn’t cost a dime. If you have a GE side-by-side refrigerator, chances are good that it also has a built-in ice maker. Thank you. Any other ideas of why cleaning frig would cause water to stop working? Forty two hours later (thus, nearly 2 days) – – and voila’ – I now have water dispensing again. Pulling the machine out would be hard cause there is an island in the way. Or direct me to this information? With all these suggestions, what should we do first? You need to install a pressure reduction valve on your main water line to reduce the water pressure to no more than 60 psi. After about 20 minutes I tested the water…..no good. Ge spacemaker 6.0 cu ft compact refrigerator black:|GE SPACEMAKER 6.0 CU FT COMPACT REFRIGERATOR BLACK. If there is I can’t locate it. y refridgerater still leaks water from bottom. After reading it, we turned the light on for about 3 hours and ours thawed, too. That’s why the plumbing system needs to be drained periodically so that the air chambers can be replenished with air. Checked everything again and again, no fix. Tips to find your model number. The ice maker works but does not dispense ice. My side by side refrigerator doors are not aligned. Thank you. The water dispensing and ice dispensing seem to work HOWEVER after you pull your glass away from the dispenser, water (or ice if you’re getting ice) continues to run for 3-10 seconds. No cubes. Watched your video – the light still works in the door – – water/ ice is working. Find the information you are looking for in videos, faqs, tips, and more. Ice maker has been working and dispensing OK. I have a GE side by side and the water and ice dispensers both stopped at the same time. The ice stopped working a while back, when we had the pressure tank fixed we started getting ice again, but it would not stop when it was full. If the refrigerator has a main control (with the exception of French door models) this section will show how to diagnose a defrost problem. I only use the dispenser exclusively for ice & water on a regular basis. I have a GE model GSH251SXL SS where the ice dispenser works fine but the water dispenser does not always shut off when you remove the glass. The tubing attached to a water bottle (or in our case a turkey baster) filled with hot water worked within 1 minute. as yours and my users would truly benefit from a lot I would turn off the icemaker (there is a switch on it) first to confirm that is what is making the noise. It has a link for a control board but when you click on the link it states that there is no part available. What can I do? GE guys were terrible but another service company was excellent and traced it out to rusted electrical at the base of the refrigerator. To start troubleshooting your refrigerator: 1) … A better fix is to solder the wires and then cover the connections with heat shrink tubing. Check that first. Looked at the line in front behind the removable panel and looked OK. We closed the door and everything is working fine except our ice maker is no longer making ice. Or you can run the “force it on” test as shown here; https://youtu.be/3UoinsX-2p8. Let me know if any of that doesn’t make sense. Reply. Pulled the electric plug out/in. Does that help determine which board? Seems possessed. The heat shrink tubing will seal the connections from the water vapor (unlike the crimp connectors). You'll be able to lay out all your frozen favs, drinks and treats that won't leave you rummaging for that half-eaten carton of … 2019-09-24 15:15 by Giantoro. Something could have gone bad in the connection with the filter. It works well, I was sent one for testing (full disclosure) and I have used it successfully on freezers prior to installing the heating kit. It could be a frozen line or perhaps a clogged line. One of the GE water tube heaters I installed also failed within a few weeks. When we manually push the ice through the shoot, the flapper closes on its own. Can anyone pinpoint if this is the control board or dispenser switch? Brilliant!! I have a model gss25lgtdww. I am disgusted with GE for this poor design and I would never buy another GE fridge. Thank you internet commenters! All the lights come on, such as crushed, cubed, water. If the problem persists, investigate proper water flow on the line . Thank you so much for this informative video. your site? Chat (offline) Sears Parts Direct. Just read through the list of symptoms below and click on the one that best matches the problem. It had been working just fine until today, the water light indicator is flashing, not the filter, but the water, so now no water is coming out nor ice. It’s getting worse, as it’s been happening more and more. It’s in a comment by “rajmmanohar” on this page: http://forum.partsdr.com/showthread.php?1168-GE-Profile-French-Door-Water-Dispenser-Making-loud-noise-after-changing-filter. If water fills the cup, the problem is elsewhere. However, if I turn off the icemaker it will cycle down. how can I keep the hose from moving ? My water wouldn’t come out for 3 days. It’s been years! After it has sat warm for a while it will start to work again. No need to clean the line. However, in your case – you have a single switch that controls both the ice & water via a single paddle. 1-24 of 38 items. Thanks!!! The fridge leaks water from the bottom of the fridge only when you press dispenser. This just happened about an hour ago. Worked like a champ, so now I knew it would be worth pulling out the refrigerator to do a similar adjustment at the supply valve for the icemaker/water dispenser. This is not uncommon on the GE side by sides. Then I thought to try my heating pad (which I use for my back) to warm the exterior or bottom half of the freezer door. Locking button was OK and all my panel lights were working. In my house, I close off the main water valve at least once and year and drain the plumbing system to replenish the air in the risers. H20 keeps running out of the ice maker after the tray is full for several seconds. Previous. Search for parts for your fridge. Not sure how to do this. Thank you so much. How would I find the model number? If you look at the photo of the bottom of the tray, you can see the “U” shaped heating element. Yes, thawing things out can help solve many ice maker issues. This year my water wouldn’t work but all the electronics for working and the ice so I tried your method of the hairdryer. Ohhhhhhh bummer…. Plus, you can get a side-by-side refrigerator to match the color of your range and other kitchen appliances. (31) $1,619.99 Your price for this item is $1,619.99. Didn’t work. If you have not experienced the same issues with the ice not stopping when the paddle is released it is for sure the water inlet solenoid. I’ve checked that the water supply line is getting water and it is, but it runs up to the filter and doesn’t seem to go any further. Could have definitely been clogged or pinched. I have problem with my GE refrigerator ice maker from day one. User rating, 4.5 out of 5 stars with 31 reviews. You saved me $300!!!! I had the same problem with the flapper not closing and ice forming. Wires look fine. I have frost accumulation on my freezer walls or floor. If you use one of those clamp on saddle valves they are notorious for restricting flow. Just remove copper wire from insulation, connect tube to turkey baster filled with hot water, insert the hollowed tube into the water line until it stops against the ice, and slowly force hot water from baster. But, following your advice, I performed a connector-dectomy and the problem was solved. He reattached the serpentine tank in the refrigerator back bottom that had broken off but that does not seem to be related. Traced problem to the filter assembly. I just bought used and its only been plugged in for a couple of hours thus far. it will take you to a page where you can see all parts available. By the next time or two, right there where the water comes into the mould we are frozen tight again and I have to remove that ice in that delivery tube. Then reinsert the ice bin. The problem is a noisy ice maker. Result: still no water dispensing. If that is what you’re talking about, it simply pops off, there are three clips down the right side and three down the left side. Unplug the fridge until everything thaws out. You can open up the kick plate at the bottom of your unit and look for the coupler under the freezer door where the water line is routed from the back of the freezer up to the dispenser. I have Mod. Too cold or freezing food in Bottom-mount refrigerator. Still moves freely and clicks when activated). I was planning to empty the freezer, but think I will try the hair dryer trick first. My GE side-by-side fridge is not dispensing water. Hope this helps someone else. I LOVE YOU, Handyguys. Our side-by-side GE Profile Arctica refrigerator forms ice inside the door above the opening for water dispenser. Are there multiple dispenser switches? Seems like a control panel issue, right? I think it got too hot and must have damaged something because now the ice doesnt come out and the actual dispenser where you place your glass was kind of jammed. The only available parts related to the dispenser assembly is the actuator and door switch to allow ice to drop. GE MODEL PSH23GPABS. Sometimes it sticks, sometimes it doesn’t. I tried several methods and a lot of time to thaw it. I then opened the main water valve fully, pulled out the fridge (putting very thin pieces of wood under where the rollers would roll…this was a bit tricky), but manageable) and did the same restriction on the valve behind the refrigerator. It sounds like what everyone is describing here. I finally followed the directions on this site, and discovered that I had a big ice block frozen under the bottom bin, and the drainage hole was blocked. Looking at all the comments, I tried them all. See what you come up with. then this thing http://amzn.to/2onj2pa may help you. (she has tons of stuff) This will give me an opportunity to see for myself.I can’t tell you how grateful I am for your professional assistance. We went to change our water filter, which we’ve done before with no problems, and immediately the water dispenser stopped working. Need to make a refrigerator repair? Is the control board going bad? I’ll try the hair dryer – question: should the heat be on the actual edge of the metal door, or is the frozen line more likely inside the plastic housing that the ice cubes come through? Ice is often trapped in the door. Well, after checking the connection. Can’t find drain hole to see if clogged. Not sure, try asking over at http://www.repairclinic.com/, The “black square thing” I imagine you mean the bezel around the unit in the door. Yikes – You might try and see if you can buy a new door online or just replace the fridge. Thanks Use the parts search on this site, enter your model number. I so sympathize with any problems with this appliance. Components Dispenser Trim Circuit Board Removal and Replacement The circuit board is located on the back side of the refrigerator. I wish I would had find Paul’s videos before so we wouldn’t of had to pay for a service call. 1023. That warm moist air will condense inside the crimp connectors and start the corrosion process again. Ice-maker works. The switch would work normally if the gasket were the problem. This worked! We have replaced the filter in the frig compartment but that did not help. Need help. Hi John, Thanks! When flushing the first time I had Bluegreen color stuff in water when testing it in a glass the first time. There was even some water built up in the rubber housing of the wires…so it obviously corroded it. and just pulled the hose 2: and back. Of course, over time and with normal water pressure, water in the plumbing system will absorb the trapped air. The saddle valve, if you have one, is at the end of the water supply line, where it connects to the water pipe of the house.