The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the diffusing panel is textured. Since I am a programmer and work 8 hours at a monitor, it is very difficult to work on such a monitor because of the gray lines in the center of the screen, this is a serious defect. If you're in warranty, you may luck out and get a nee one that was assembled correctly if you can get the replacement authorized. We will work towards a resolution. I also plugged the S2716DG into a Nintendo Switch to rule out video card problems and had the same horizontal line issues. Forum Actions. Reply I have this question too I have this question too Me too Me too. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. But it cannot be otherwise, since the lines are subtle. Faint black lines on grey screen. I have been unable to find anyone else reporting this issue, but I did find some reports of people with Macbook Airs that report … I have already sent you messages. I took the monitor to a certified service center. Why do not you believe Me? never-displayed Hint: @ links to members. It appears likely there was a change in the model at a certain date where every new monitor has this issue. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Most visible on white. No amount of resetting the monitor will help. Faint moving gray lines on screen while playing games. Is there any way I can fix this? Thank you! I see only one true resolution where a person lucked into a monitor with an older manufacturing date which didn't have the lines. Then I got another one and I noticed the second one has faint grey static horizontal lines across the screen. Nov 2010. kindred . For a time, I had both a 9C98 and 9C99 screen next to each other and the difference was clear. And it’s faint so you can only see it when certain colors come on the screen mainly lighter colors - but when the screen is completely white or completely black you don’t see it. I have hooked one up and it looked great. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the diffusing panel is textured. So I tried a system reboot. Click on START --> SETTINGS --> CONTROL PANEL 8. But you said that the photo is of poor quality. Ensure that the color has not been changed to white. Rich Text; HTML; Preview; Quote. More noticable when looking at it from top down. I have always thought it was normal and possibly the way the screens are manufactured, however reading on another forum I spotted someone describing a similar issue and they were told it was a fault. This problem is not only with me. Good Luck! Offhand if you're saying those faint lines are on all sources (meaning you've tried more than just the cable box, and also have it with say a DVD player), then this would indicate the fault is within the set itself (generally caused by a faulty T-con board), then this would require repairs made to the set. Horizontal or Vertical Lines - TV. The grey lines are most visible at the middle 50% (both vertically and horizontally) of the screen while is looks fine at the edges. I am asking you to fix it as my monitor is still under warranty. How to fix faint black lines on tv screen by Kasem12 Sep 18, 2012 6:55AM PDT I have a samsung LN46B530P7N, and I have noticed that there are faint vertical lines in my picture. All replies Drop Down menu. It's actually easy to do if you have the energy. 5 If the lines stay on the screen no matter what input source you use, please call 1300 362 603 (in Australia) to speak to our Samsung Care experts. By default Excel assigns a greyish shade to the gridlines. However, hopefully it will save the sanity of anyone else searching for a resolution to temper their expectations for one. ~~~~ On a white background, white gridlines are bound to hide themselves. Replace the video card when, after testing with a different monitor, as well as different cables, the problem does not go away. Please run the monitor self test as shown in the below video. Just about an hour ago, I was right here on Yahoo answers reading random stuff, just doing what I normally do, then all of a sudden I notice the screen going a bit darker, but I didn't realize the lines right away. If you're in warranty, you may luck out and get a new one that was assembled correctly if you can get the replacement authorized. No amount of resetting the monitor will help. Do you think I'm cheating on you?See how many complaints about this problem:https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-3/td-p/6216079As you can see in the photos in these posts, it's hard to see the gap, but the problem exists. The were visible closer to the center, but almost throughout the whole screen. I understand your call out. But this problem is real and exists, as you can see this problem is not only one of me: The service center said that they could not reproduce the problem, but the problem exists, I want you to understand this problem. Report Post. I received a replacement P2415Q from Dell with the same issue. They don't seem to be organised in any way (some grouped up and some further apart), they stop around the half-way point and are especially noticeable on dark backgrounds (especially grey but weirdly they are barely noticeable on fully black backgrounds). https: //www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/5... A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. Go to Solution. Forum discussion: just yesterday my monitor (HP mx90) has been showing faint gray lines that run across the screen (left to right)and I have checked all settings to no avail. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. on screen or on print. This is an obvious bug. 5 Likes Share. Or do you think that all these posts are meaningless? Try connecting an external monitor to your laptop and see if the lines are displayed on it as well. In a nutshell, The Line Is fixed in the said position of the screen. One common problem that many users typically come across on Windows 10 is flashing or flickering on the screen, which is likely to be caused by incompatible applications or display drivers. Has anyone had problems with faint horizontal gray lines on screen? The below set of Youtube videos are a deep dive on the steps to disassemble the monitor and fix. It requires a physical disassembly of the display so you can get to the LED panel and reassemble the diffuser in the correct order. Gray lines on the screen are difficult to photograph with camera. We have received the required details. The S2716DG has now developed grey, faint horizontal lines. Click … I have hooked one and they provide 4K monitors to designers. Adobe needs to make the enhance thin lines option a document specific property; like initial view magnification or layout.. Too often does this view preference cause elegant subtle lines to be viewed as bulky eye sores. But they are clearly visible in the center of the screen. A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. There are multiple questions on another site regarding this model where people have gone through the same process as well as on this forum. More Less. Relocate any electronic devices around your monitor. Last week I connected the hdmi lead but the tv didn’t detect a signal. Why does my monitor have these faint, grey/black lines running across it from the text/images? SamsungJam. To help us troubleshoot, click my Dell-name and send me a private message with your Dell PC or Monitor Service Tag number, https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262, https://www.youtube.com/watch?v=Ki40wMXKklc, https://ucarecdn.com/d7053ca4-9e8c-41b0-b882-3f1017f61def/noroot.jpg. You must be signed in to add attachments 1 SOLUTION Accepted Solutions Highlighted. If the line persists during this test, please share the image of the to our email with the lines visible so that we'll review and assist you further. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. If verified lines appear then call in technical support for in warranty repair. Jun 2010. I have a Dell Inspiron 1525. In some cases, the lines on your iPhone screen will be so obstructive that you can’t see anything on the screen. 20170712_221052.jpg ‏617 KB . The below set of Youtube videos are a deep dive on the steps to disassemble the monitor and fix. If you're out of warranty, taking apart the monitor is unfortunately your best bet to fixing it as you have nothing to lose. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the … I had it connected to a samsung lcd tv through the hdmi port to watch movies. I've spent too many hours confirming the same thing over and over via email for it to be worth the value of the monitor at this point. Double-click on DISPLAY 9. However I have noticed some faint grey lines that run horizontally across the screen. If you find that your Samsung Monitor has lines on the screen, this may be caused from interference from nearby electronic devices. You made a replacement for a person from this topic https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262, Here is his photo: https://ucarecdn.com/d7053ca4-9e8c-41b0-b882-3f1017f61def/noroot.jpg In my photo, the horizontal small lines are exactly the same on my monitor. I also have an older model I'm currently using in a dual monitor setup (why I purchased a second) and it does not have the lines. Ever since I bought my Vaio VGN-FZ11S last August, I have noticed that there are very faint diagonal lines running from top left to bottom right of the screen (and the whole of the screen). Is there anything I one has faint grey static horizontal lines across the screen. This includes radios, fans, clocks and telephones. There is a video on how to fix this problem: https://www.youtube.com/watch?v=Ki40wMXKklcThat is, this is a real, not a fictional problem. 23 Jun 12:50PM. Solved! I have joined a new company items on screen as if they were lifted a tiny little bit from the screen surface. The BIOS screen can be inspected for the lines that maybe a little faint in the background. Reply. But I was denied service because the service center does not see the problem in the monitor. The Line do not appear depending on Browser type. If they never show on the external monitor, there may be a problem with the video cable between the motherboard and the LCD screen, the video cable connections at either end (motherboard or screen) or the LCD screen itself. Here’s the best picture I could get of it. Can you share some pictures? Meaning, even when the browser is closed the line will be show on desktop or whatever that is display on the screen. It requires a physical disassembly of the display so you can get to the LED panel and reassemble the diffuser in the correct order. I’ve recently notices that my monitor has a faint white line running across it, it doesn’t show up on really dark colors but does on lighter ones. Click on "Monitor" Tab 6. A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. So that I can Look more clearly into it? Here is a list of topics with this problem:https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541. Assuming you tried the other steps above and weren't successful, there's little if any reason to think the problem is due to something else. We can help find out whether your TV is covered by warranty, and book a technician for service. This is my first Samsung TV and I want to love it! For example, this post https://www.dell.com/community/Monitors/P2415q-faint-lines-in-middle-of-the-screen/td-p/5158172 describes the problem I'm having. Click on the to find the closest Service Location to you. I've tried restarting the S2716DG, updating video card drivers and leaving it unplugged for 24 hours and restarting. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. The were visible closer to the have this before? I'm in the second round of confirming all the same tedious system related cable and port testing that seems irrelevant when I've confirmed each time its visible in test mode disconnected from the system. Click "Change display settings" in right hand margin. It's actually easy to do if you have the energy. Under "Monitor Settings" is "Screen refresh rate" Windows 7 7. I see it whether I’m using HDMI for my xbox or DVI for my pc. It goes across the whole screen. The Line appear not on application only, but for the Screen display itself. We have sent you a private note, please review and get back to us here. I purchased a Dell S2716DG monitor on Amazon about 6 months ago. Wait a few seconds, then press and hold the power button (iPhone 8 and earlier) or the side button (iPhone X and newer) until the Apple logo appears on the center of the display. The lines seem more … As a designer when I set a line weight at .25 pt or .125 pt, That's the line weight I want it to be viewed at! Good Luck! Since this work outside of Windows, we can say that it has nothing to do with the display drivers but more of a hardware issue. * Open the Menu- Others and run Factory Reset, Reset All Settings page 36* Run the monitor stand alone BID (Built-in Diagnostic) page 44* Post pictures of the BID full colored screens showing the issue, Social Media Support#IWork4DellTo help us troubleshoot, click my Dell-name and send me a private message with your Dell PC or Monitor Service Tag number. I ask for help in solving the problem with the monitor. About a month ago I noticed a really thin gray line at the very bottom of the screen - I’m talking like an inch up from the bottom. There is a guarantee. I have a P2415Q with this same E2414H issue. I have the same problem as described in this post: https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262. We are sorry about it. Right click on START --> CONTROL PANEL 2. I have already submitted a photo, but as I said, the problem is difficult to see in just a photo. As I already wrote, these lines can hardly be seen in the photo. Replace the monitor when you try another monitor in place of the one you have and the problems go away. Click on "Advanced settings" 5. A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. 4. 10y. You may receive assistance or suggestions from the community members as well. https://www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/51... https://www.dell.com/community/Monitors/P2415q-faint-lines-in-middle-of-the-screen/td-p/5158172, https://www.dell.com/community/Monitors/P2415Q-two-new-blue-horizontal-lines/td-p/7193699. Double-click on DISPLAY 3. Try to have a minimum distance of 1 metre between the monitor and electronic devices. To be 100% sure it is not an interference problem, I unplugged all electronic devices within a few meters radius and removed all cables except power. MacBook Posted on Aug 8, 2019 2:16 PM. After dropping 4k on it, I expect it to not have vertical lines all over the screen. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. My name is Alexander.My monitor has a typical monitor problem - gray lines in the center of the screen: https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541, https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-2/td-p/5704634, https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-3/td-p/6216079, https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-4/td-p/6238910. The two most recent units have had 9C99 displays, and both have had faint grey lines across the screen, horizontally, with a one pixel distance between each line. The screen on the laptop lights up as in you can see the back light working but thats the limit to it. This is a blur of text on a white and gray background. Below are some tips on how to stop getting these lines. I have 12" 2017 MacBook. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Click "Change display settings" in right hand margin. 10. 2. 3. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the … 4. DELL refuses to make a replacement. If you're out of warranty, taking apart the monitor is unfortunately your best bet to fixing it as you have nothing to lose.