Weekends and holidays, A minimum 1 year hospitality experience preferred, Report to the Housekeeping Manager on the operations of the Department, Monitor the daily housekeeping operations to ensure efficiency, effectiveness, safety and fun, Supervision of all housekeeping areas and staff implementation in order to enhance levels of service, quality, and sanitation standards, Ensure that all guests are served in an efficient and friendly manner with children as a primary focus, Ensure the highest standard of cleanliness and maintenance in all areas under the housekeeping department, Report any maintenance related issues to the Maintenance Department for repair and follow-up on these requests to ensure they have been carried out, Run day to day operational shifts according to the standard operating procedures, Ensure the Company’s Rules and Regulations are adhered to at all times, Ensure the teams have the tools to do their jobs are available, Assist management to ensure that monthly inventory of stock items are complete, Maintain a close working relationship between the rest of the Hotel departments and Resort, Ensure all cleaning schedules are completed as per schedule, Ensure all aspects of the housekeeping areas are consistent with the corporate brand image, Effectively manage all queries, ensuring confidentiality where appropriate, Promote the company image via professionalism and support of the Housekeeping team services, Ensure that the Housekeeping Team adheres to the correct brand for marketing displays, Review and respond to guest related feedback as well as resolve and/or address to proactively avoid reoccurrence, and provide analysis of guest complaints with follow-up actions, Assist the departments in the achievement of Company standards for guest satisfaction while ensuring maximum profitability is achieved through tight specifications, and working with the hotel teams, Ensure all commodities are ordered, received, checked and stored correctly in accordance with company standards, Ensure the security of the Hotel is compliant to the Merlin Operating Manual, Attend Company training programs to develop capabilities to help the organization in managing the hotel’s housekeeping operations, Input ideas regarding programs/initiatives focused on enhancing areas of operation, Develop and lead a professional, efficient, and effective team with a focus on quality of service, and the delivery and development of the guest experience, Act as a role model in leading through The Merlin Way, Assist with employee training, motivation and evaluation of staff accordingly to ensure staff turnover remains within group targets. Dayjob Limited Hotel Housekeeping Supervisor Salary. She may make beds, take out trash, change light bulbs and perform other tasks to ensure the work is done in a timely and efficient manner. Text Format. Submit all paid invoices and receipts in a timely manner to the Facilities Manager, Schedule repairs or replacement of housekeeping equipment with maintenance staff and Facilities Manager. 100+ high-quality, job-specific samples to help you building an awesome Housekeeping Supervisor Resume. Must keep radio on at all times and respond to calls during working shift, Other duties as assigned within the scope of the Housekeeper’s routine scope of responsibilities, General housekeeping, cleaning and maintenance skills, Required: 5 year experience in supervising others, Responsible to assist in hiring, staffing, training, disciplining, performance management and goal setting for housekeeping department, As needed fulfill all job responsibilities expected of Room Attendants, Housepersons and Public Area Attendants including all general cleaning functions across the resort, Assist with scheduling and timecard accuracy and edits according to scheduled hours, Able to use LMS and HotSos for all required housekeeping duties including reporting and tracking cleanliness issues, damage to the property, work orders, look up room statuses, run housekeeping reports, check arrivals and departures, monitor changes in room inventory throughout the day, Responsible to communicate with front office on a consistent basis and be able to check for early services, special service requests, check VIP report daily, inspect all VIP rooms and continually check assigned section and report any changes or discrepancies immediately, Monitor and work with team members by helping at towel desk, keeping locker rooms at "artistry" level, and assisting the Department Head with various indoor and outdoor tasks as needed, Build relationships with members by providing them with top-notch customer service, Ensure operations projects and tasks do not interfere with member experience, College degree in Business, Hospitality or related field preferred, Building operations and health/fitness operations experience preferred. –preferred, Experience training and creating training tools - preferred, Must be flexible with schedule, including weekends and holidays- required, Valid US Drivers License and Clean Driving Record, Bachelor's Degree in Hospitality or related field- preferred, Previous housekeeping experience. (See also House Cleaner And Helper Resume Sample )For lower level jobs the most important thing before the employer is your code of character. Housekeeping Supervisor job description. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. You can be rest assured that Karen will bring an assortment of knowledge and skills to every area of your business. Ability to make progress on multiple assignments under time constraints. For help with your resume, check out our extensive Housekeeping Supervisor Resume Samples. A highly experienced Housekeeping Supervisor, who can demonstrate exceptional attention to detail, speed and accuracy in anything she does. For such a position, you need a fantastic resume like this one here. Coordinates all staff training. Created daily reports that improved the quality of the rooms according to brand standards. Promote safe work practices and a safe environment for guests/members and staff, Support and contribute to employee training programs, such as the International Program, Navigators, Calvin Leadership, etc, Support YMCA of the Rockies Mission Statement and reflect YMCA core values in all functions – faith, caring, honesty, responsibility & respect, Maintain equipment for daily use, including vehicles, vacuums, supply closets, cleaning “buckets”, Promptly report all repairs that are needed in lodging facilities (including staff housing) to the maintenance department, Shuttle Housekeeping crews around the property as needed, Take cabin inventory twice a year/as needed, Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner, Attend all hotel required meetings and trainings, Inspect Laundry Attendant’s and Public Space Housepersons work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained, In the absence of the Assistant Housekeeping Manager, inspect all V.I.P. Tie your housekeeping skills, duties, and responsibilities into a resume. The housekeeping supervisor resume sample give you a great example of a document that does not mention hobbies and interests. Housekeeping Supervisor resume 2 Our sample resume is an excellent example of how you can present your years of housekeeping experience for that managerial role. At the top of your housekeeping resume (or housekeeping supervisor resume), put a resume objective or a resume summary. At the top of your housekeeping resume (or housekeeping supervisor resume), put a resume objective or a resume summary. rooms and report their availability to the Front Office, according to hotel standards, Monitor cleanliness and orderliness of Housekeeping Areas to include Room Attendants’ carts, linen closets, control closets, stairways and landings, Oversee the daily assignment of duties, ensuring Room / House / Laundry Attendants carry a work assignment, Proficient with office tasks, including Windows, and Microsoft Office, Versed in phone etiquette and guest interactions, Be part of a cohesive team with a singular focus on creating the best possible guest experience, Track record of delivering exceptional guest or client experience, Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates, Appropriate professional appearance and demeanor, Ability to complete any cleaning task in a safe manner using appropriate chemicals and methods, Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals, Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Hotel housekeeping supervisors learn how to be managers through on-the-job mentorship. The Guide To Resume Tailoring. PDF; Size: 373 kB. Ensure all required training occurs including orientation, safety, fire, alcohol awareness, food handling and blood-borne pathogen. Housekeeping resume sample Clean up your credentials to get hired as a housekeeper. PERSONAL SUMMARY. For such a position, you need a fantastic resume like this one here. ... To relive the Office coordinator and Floor supervisor when ever is needed 21 Asst Housekeeping Manager Resume Examples & Samples. -preferred, Must be stand, walk, crouch, kneel or crawl for long periods of time. Employers name – Birmingham, Customer Service Housekeeping Supervisor Job Description Template. Holland Code: E-C-R Housekeeping Supervisor. Resume objective for a housekeeping supervisor According to Colleges and Universities.org , the outlook for business in the hotel and motel business is good. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. May 1, 2019 - Combination Resume Combination Resume Samples Writing Guide Rg, Nursing Low Experienceresume Samplesvaultcom, Combination Resume Samples Writing Guide Rg, More information Functional-Resume-Sample-Housekeeping-Supervisor 3,055 Housekeeping Supervisor jobs available on Indeed.com. Hotel Housekeeping Supervisor Resources Use this Housekeeping Supervisor job description template to attract and hire qualified employees for your hotel or resort. Complying with all health and safety standards. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. The Housekeeping Supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. A housekeeping supervisor resume without a professional experience section is like Harry Potter without his magic wand. Summary : A True Professional with over 28 years of experience specializing in supervision and management for international companies.Can implement effective strategies at the local and global levels. Ensures Quality Assurance (QA) process is met, resulting in appropriate cleanliness and quality levels; supports Loss Prevention and safety standards procedures (50% time), Maintain Positive Customer and Associate Relationships: support Housekeeping and Resort Leaders in an effort to ensure proper staffing and scheduling for maximum productivity; assist in controlling payroll costs to achieve maximum profitability; communicate priorities to staff through daily and weekly meetings (20% time), Administrative Duties: Responsible to communicate inventory and purchasing needs to Housekeeping and/or Assistant Housekeeping Manager (10% time), Reporting Problems: Identifies and reports maintenance related problems. . England Empties/removes trash. At this precise moment in time she would very much like to join a company like yours that has a reputation for exceptional service. Start Now! Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment, Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules to reflect the business needs of the hotel. Those at the top of the scale make $54,000, while those at the bottom make $29,000. Keep all information up to date in Material Safety Data Sheets to ensure proper procedures when using chemicals. Housekeeping Supervisor resume 1. Meets & exceeds guest expectations, Maintain up-to-date owners' files on each unit, recording, typing of clean and date, unit inventories, arrival inspection checks, and inventory charges, Prepares incident reports following proper company procedures, 1 year related housekeeping experience required, Minimum 3 years Housekeeping experience in a full-service boutique or luxury hotel environment required, Minimum 1 year supervisory experience in Housekeeping operations preferred, Prior experience using Microsoft Office required. Housekeeper cover letter 2 Compare requisitions and receipts to invoices. Proficiency in Microsoft Office, Opera Property Management System, HotSOS, Assists the Housekeeping Manager with daily duties, Ensures that all housekeepers report to duty punctually, well-groomed, and in proper attire, Assists in the development and implementation of schedules, duties, apparel, appearance, and conduct of all housekeeping staff, Directs the control of linen counts and handling, and maintains an inventory of rooms, Ensures that all work areas are neat, clean, and organized and performs such other duties as required or directed, Responsible for ensuring that employee housing is cleaned twice each week, Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals, Prepares annual budget; monitors achievement of budget and takes corrective steps as appropriate, Inspects rooms, public space and back-of-the house areas continually, Determines appropriate staffing levels for forecasted business and schedules employees accordingly, Develops and implements process for providing employees with customer service, technical and safety training on an ongoing basis, Ensures health/safety of employees and guests by maintaining hotel in accordance to statutes and regulations and directs and trains staff accordingly, Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc, Manages operation of (and/or outsourced relationship with) laundry, Monitors assigned departments with compliance to safety standards, Coordinates room availability with the Front Office Manager, Coordinates room maintenance with Director of Engineering, Provides genuine hospitality and teamwork on an ongoing basis, Assumes the responsibility to notice when the guest is not satisfied and works to resolve, Manage the Housekeeping Department in the absence of the Executive Housekeeper, Ability to read and write in order to complete necessary reports, Ability to communicate effectively and pleasantly with guests and staff as necessary, Excellent English language skills both written and verbal, Must be able to work AM Shifts every day of the week; including weekends and holidays, Excellent interpersonal and problem solving skills, Bachelor’s Degree or equivalent, preferred, Knowledge of tools, equipment, services and supplies facility operation, Strong interpersonal, verbal and written communication skills, Excellent interpersonal skills to communicate with all levels of Maintenance, Management and Client, Must possess strong aptitude and skills using Microsoft Office Suite applications (i.e., Word, EXCEL, PowerPoint, Access, Outlook), Responsible to manage supplies including ordering, and inventory of all housekeeping items, Ensure that servicing the hotel guests in a friendly and efficient manner is the #1 priority, Must be able to stand or walk for up to 8 hours. Job specific Environmental Aspects and Impacts will be communicated by manager during EMS training, Maintains quality assurance by reporting/handling issues and guest complaints according to standard processes, Minimum 2 years experience in like employment, Demonstrated ability to remain calm and handle stressful situations, CPR certification preferred. Promote safe work practices and a safe environment for guests, members and staff, Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions, Promote a cooperative, positive and problem-solving atmosphere at all times, Foster a close working relationship with KRPM Association and Housekeeping, Assist area management with inventory, ordering, office paperwork and are quality walks, Provide staff, training, coaching and performance reviews for the housekeeping team, Celebrate successes and publicly recognizes the contributions of team member, This position will be covering multiple areas as needed, Performs a variety of cleaning/maintenance duties as assigned including but not limited to sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs and window cleaning, Responsible for maintaining the appropriate level of sanitary and cleaning supplies for assigned areas, Ensures that security procedures are adhered to at all times, Furnishes and burnishes floors as required, As applicable, cleans restrooms: Sweeps and mops floors. Refers unusual problems to supervisor, Other duties as assigned by the Facilities Manager, GED required; Bachelor’s degree preferred, Proficiency in various office software packages including word processing, spreadsheets, and email, Demonstrated commitment to customer service and professionalism, Must have excellent written and oral communication skills, Demonstrated ability to meet pressing deadlines, work efficiently under pressure, and exhibit superior organizational and managerial skills, Experience managing a custodial, housekeeping operation, Previous experience in a college or university housing setting preferred, Knowledge of Safety Data Sheets (SDS) and Occupational Safety and Health Administration (OSHA) standards preferred, Previous experience working in a housekeeping or hotel environment preferred, An understanding of health and safety & COSHH procedures & Legislation, To ensure standards are maintained and company procedures are adhered to at all times, Responsible for compiling the rotas in the absence of the housekeeper and deputy housekeeper, ensuring that all staffing levels are kept in line with business levels on a weekly basis, Responsible for the efficient control of stocks of cleaning materials, guest supplies and linen and the implementation and adherence of appropriate stock control systems, Assist the housekeeper with any associate training or personnel issues, ie COSHH and Health & Safety, Complete forecast and actual payroll figures in the absence of the housekeeper / deputy housekeeper, To undertake cleaning duties when necessary and any other reasonable request made by management, To assist with the laundering of bath robes, bath mats and face cloths to ensure adequate clean supplies for the executive rooms / suites, To ensure that lost property is managed correctly as per the brand standards, To undertake duty management shifts as per the rota, Train, supervise and assist all personnel assigned to the station, Responsible for the cleanliness of all assigned rooms, hallways, lobbies, stairwells and storage areas, Complete morning and afternoon room status reports, Ensure that all VIP rooms and rush rooms are completed immediately, Complete all projects assigned by the Housekeeping Manager, Maintain all records of cleaning activity as required, Courteous and professional demeanor with excellent communication skills, Two or more years of directly or indirectly related experience, General understanding of housekeeping operations and procedures preferred, Communication, people skills, organization skills, ability to handle multiple tasks, Prior work experience at a full service hotel in housekeeping preferred, Minimum 2 years experience in hotel operations in similar capacity, Possess good problem solving, administrative and interpersonal skills, Must be highly motivated and effective to lead others and to develop subordinates. - Select from thousands of pre-written bullet points. Prepares requisitions for replacement inventory. Supervisors will report to Director of Services, Provide orientation and training to new hires, Ensure that lost and found are stored properly and that logs are maintained, Always be professional and ethical when dealing with guest, associates and vendors, Ensure that staff adheres to grooming standards and that uniforms are clean, neat and complete, Ensure that storage rooms are clean and neat, Ensure that associates are aware of and involved in accident prevention, Track and maintain department quality goals, Conduct performance reviews on a timely basis so that not retro pay occurs, Run VIP report on a daily basis and inspect rooms, Assign daily projects and follow-up at the end of the day, To be changed and ready for work at appointed time as shown on Rota. Retail Supervisor CV No need to think about design details. Return and sign key back in before leaving the hotel, To systematically check all bedrooms (departures, stays, ready vacant rooms) to ensure they have been cleaned and serviced to brand standards, To supervise the work of the room attendants providing assistance and support and taking corrective measures should the standard of work deviate from the Hotel standards, Inform the office Co-coordinator of any discrepancies extra departures, extended stays or vice-versa, To make sure that you carry out the day briefing and the 15 minutes training with all the room attendants and Housekeeping associates, The co-ordination of training and orientation of your team members. Follow up with staff to ensure all duties are being performed effectively, and efficiently. Report, as directed, any observed deviations to established standards, Produce schedules for employees in accordance with staffing guides/productivity requirements.