They clean all rooms, offices and hallways and wash flat surfaces, including windows and walls. Ensure submission of room attendants reports and room status reports. Supervise work of chandelier cleaners, vaccum cleaning machine operators. Since 2012 is helping hoteliers around the world to set up their hotel operations. He/ she is responsible for maintenance of hotel staff uniforms. The basic duties of a housekeeping department or service include routine cleaning and everyday maintenance, such as dusting, polishing furniture and vacuuming. Such individuals are hired across various industries, which include financial institutions, medical facilities, and large corporate houses. 2. Prepare duty rosters and supervise the discipline and conduct of her staff. Spot stained fabrics before loading them into washing machines. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests. 11) Storekeeper:-A storekeeper reports to senior floor or linen room supervisor. Issue clean linen on clean- for- soiled basis. Housekeeping Attendants, or Housekeepers, provide lodging services for such places of business as hotels, motels, and vacation resorts. They must also note on these assignment sheets that they have cleaned each room, in addition to turning over items left behind by guests to the lost and foun… Organize, supervise and coordinate the work of housekeeping staff on day- to day basis. They report to the linen room supervisor. Delegation of work to attendants and supervisors. He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Room Attendant Job Summary. Clean closets and door tracks on check-out rooms, removing dust and debris. Hotel housekeepers perform various functions to keep hotel rooms and its environment clean, attractive, and comfortable to guests. Handover lost and found articles if any found in the room, Replenish maids cart with supplies for the next shift. Attendants usually receive a log listing every room they must clean. His/her duties are:-, 3) Assistant Housekeeper/Housekeeping Manager:-The assistant housekeeper reports to the executive housekeeper. The supervisor keeps all of the attendants informed of anything that impacts their job duties, and also gives them their room assignments for that day. Tracking which items belong to whom. Be responsible for efficient and orderly management of cleaning, servicing and repairing of guest rooms. Purchase and supervise usage of manure and fertilizers. Sample housekeeping job description. Calculate materials required for uniforms and upholstery and purchase accordingly. 10) Uniform Room attendant:-A uniform room attendant reports to uniform room supervisor. He must have the knowledge of all the aspects of the laundry equipment, chemicals and fabrics.23) Dry cleaner and washers:-He/ she is in charge of dry cleaning of the hotel linen and guest clothing and washer does the laundering of the linen, uniforms and guest clothing.24) Laundry workers:-They are the staff of laundry who perform following duties;-. Transport soiled linen from linen room to laundry and fresh linen from laundry to linen room. The supervisors report to the Assistant Housekeeper. Their positions and their respective responsibilities include − Floor Supervisor. Laundry Attendant Responsibilities: Sorting, washing, drying, pressing, and folding clothing and other textile items. He/she is responsible for entire functioning of laundry and dry cleaning unit. Previous hotel-related experience desired. Maintain proper records of discards and deermine percentage of discards. Ensure all flower arrangements are placed in appropriate places in public areas. Providing attractive flower arrangements for the entire hotel is their responsibility. Facilitate provision of extra services to guests such as baby sitters, hot water bottles, other guest requests. Examine and count each linen item when send to laundry and again on return. The housekeeping attendant in the Tourism and Hospitality industry is a professional who performs routine duties to maintain public areas, guestrooms and the restrooms in a clean and orderly manner, under the supervision of housekeeping supervisor. Room Attendant responsibilities include: Changing bed linen and making beds; Replacing used towels; Sweeping and mopping floors; Job brief. Cleans rooms, hallways, lobby, restrooms, elevators, dining areas and other function rooms; Replenish room supplies for the refrigerator, bathroom and work desk; Conducts carpet cleaning activities in all required areas steam clean carpets, spring cleaning, super cleaning etc.) In the absence of deputy housekeeper, all the above mentioned duties and responsibilities are taken over by the assistant housekeeper. Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Arrange training of staff within the department, Supervise cleaning on the allotted floors and areas- including guestrooms, corridors, staircases, floor pantries of the allotted floors, Inspection of cleaning in rooms and coordination of the work in fllors, Supervise handling of soiled linen to laundry and requisitioning of fresh ones from housekeeping. Coordinate with purchase department for procurement of approved materials. Supervises work allotted to the housemen in public areas. Treat cut flowers so that they last longer. Ensure banquet halls and conference halls are kept ready for functions and conferences. Flowers are used largely to enhance aesthetic appeal of various areas of the hotel. One of the main duties of hotel room attendants is to prepare the hotel room's bed for the guest. Housekeeping Room attendant is responsible for guest room’s cleanliness. Check and ensure that all guestrooms, public areas, back of the house areas are clean and well maintained. Maintain regular inventory and checking of furniture, linen, uniform, equipments in the hotel. Deputy Housekeeper. In fact, a room attendant’s ultimate duty is to ensure that guest room and public areas of a hotel, resort or motel are clean, ready to use, hygienic and presented in a attractive way. Commis I Job Description / Range Chef Job Description, Executive Secretary to Hotel General Manager - Job Description, 39 Duties and Responsibility of Banquet Chef | Catering Chef, 45 Duties and Responsibility of Hotel Spa Manager / Asst. JOB TITLE: Room Attendant / Room Boy REPORTS TO : House Keeping Supervisor POSITION SUMMARY:. Counsel and motivate employees on various duties. Shelve laundered uniforms after verifying types of articles. Maintain positive guest relations at all times. The following is a job description example that shows major tasks, duties, and responsibilities that commonly define the role of housekeepers in most hotels: Executive Housekeeper / Director of Housekeeping. Housekeeping Job Description. 1. Update status of rooms cleaned on assignment sheet. A housekeeping room attendant promotes a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The layout of the department depends on following factors;-#Total number of Guestrooms# No. This Housekeeper job description template is optimized for posting in online job boards or careers pages and easy to customize for your company. Provide guest supplies and attend guest requests in the night like providing water bottles, extra beds, towels etc. The key skills and qualities required for successful job performance as a hotel housekeeper are also detailed. Replacing dirty linens and towels. Cleaning and disinfecting in hospitals can prevent the spread of infectious diseases. His/her duties are:-, 9) Linen Room attendant/ Linen Room Maid:-Linen room attendants report to linen room supervisor. 1. Maintain and prepare indoor plants for the hotel. Supervise work of people who clean carpets, wall washers, window washers. Housekeepers empty trash cans, take out garbage and replace supplies such as towels and toilet paper. Room attendants typically report to the housekeeping supervisor and often must come to work early enough for a briefing with her. It should have work tables, counters, sink, water supply, cupboards to store vases, stones etc.Lost and found- The lost and found section in the department stores all the articles left by the guest and is stored for a specific period.Floor Pantry- Located on each guest floor to stock the linen, cleaning supplies and guest supplies required for operations of the floor and should be securely locked. His/her duties are:-. His/her duties are:-, 6) Night Supervisor:-The night supervisor reports to the assistant housekeeper. 12) Desk Control Supervisor:-The control desk supervisor reports to the assistant housekeeper. Latest Housekeeping Job Description. Room Attendant Responsibilities: Greeting guests and responding to queries. Search and test new techniques and products in the market. He supervises all night staff engaged in the cleaning of public areas and guestrooms in hotel. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. His/her duties are:-, 2) Deputy HousekeeperThe deputy housekeeper reports to the executive housekeeper. Servicing of rooms in the evening( turndown service) and also provide second service. Responsible for providing clean, serviceable uniforms to the staff. Office Attendant Job Description and Profile The office attendant is responsible for executing the clerical duties of an office and greeting visitors when they arrive at the office. Responsible for collecting guest laundry. Housekeeping Night Supervisor / Shift Leader - Job Description 23 Duties And Responsibility of Florits / Floral Designers Cloakroom Attendant Duties and Responsibility 25 Duties and Responsibility of Laundry Valet / Laundry Attendant Linen Room Supervisor / Laundry Supervisor Job Description This is the area where housekeeping staff report for duty and sign out at the end of the shift. Remove all dirty terry and replace with the clean par to the designated layout. The individual must know how to use manual tools to sweep, scrub, mop, wipe and dispose waste. Prepare different flower arrangements for different areas- lobbies, front office, restaurants, guestrooms, banquet halls etc. Check laundered linen before giving it for ironing. Maintain flower arrangements by changing water, etc . For personal items, a laundry attendant must follow specific instructions for laundering and drying. Receive complaints on maintenance and housekeeping. In hotels, motels and health care facilities, they make beds and change linens. Make suggestions related to replacement purchases and give requirements of linen to executive housekeepers. Job position : Housekeeping attendant or Room attendant or Chamber maid or Room maid Category : Non-supervisory Reports to : ... Duties and Responsibilities ♦ To attend the daily briefing before the work. Hospital Housekeeping Duties. Additionally, maintain complete knowledge of correct maintenance and use of equipment. Ensure services offered to VIPs are of highest standards. Housekeeping Duties and responsibilities #Housekeeping staffs can be divided into 3 categories as per their Housekeeping Duties and responsibilities. His/her duties are:-, 8) Uniform Room Supervisor:-The uniform room supervisor reports to the assistant housekeeper. His/her duties are:-, 15) House persons:-They report to the head house persons or the public area supervisor. He / she leads a team of gardener in maintaining landscaped gardens of the hotel as well as in supplying flowers from gardens for flower arrangements in the hotels. Send dirty linen from laundry after checking. Managerial- Executive- #Housekeeper / Head house-keeper 2. Ensure proper communication within the department by conducting regular meeting with the staff. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. Send torn articles to seamstress for repair. Check the reports, files, registers maintained in the department. His/her duties are:-. Issuing keys to the room attendants. Place soiled linen in containers and send these to laundry. Notice boards, telephones, computers, storage shelves (for registers and files), lost and found cupboard, key racks etc. Inspect condition of bathrobes and replace soiled/damaged ones. Hotel Room Bedding. Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Eg. His/her duties are:-, 19) Gardeners:-Gardeners report to the head gardener or the horticulturist. Some hotels also might offer 24-hour housekeeping service, so a few room attendants may work overnight shifts. Changing bed linen and making beds. Job description of Room Attendants or Chamber Maids. Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. This housekeeper sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Answer guest requests promptly on the floor. Similar job titles include Facility Housekeeper. Responsible for the Hotel property in the work area. 3. To be successful as a Room Attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards. Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently. They are responsible for collecting soiled guest laundry and delivering fresh guest laundry.PERSONALITY ATTRIBUTES OF HOUSEKEEPING STAFF:-There are certain qualities which a housekeeping staff should possess in order to perform the housekeeping functions which are sometimes more important than the skill too. Approval of supply requisitions for the housekeeping and to maintain minimum stock and cost control procedures for all materials. Responsible for following the standard operating procedures. Hotel housekeeper job description Housekeeper duties in … Making beds. Sort soiled linen according to fabric types, colors, degree of soiling. Keeping an updated inventory of laundry detergents and sewing kits. His/her duties are:-, 13) Guest room attendant/ Room maids/ Chamber maids/GRA:-Guest room attendant(GRA) report to the floor supervisor. His/her duties … Layout of the housekeeping Department:-The layout of the department indicates the different areas and subdivisions in the department. Duties and Responsibilities. Responsible for achieving and exceeding the guest satisfaction score. Inform the front office about ready rooms. Coordinate with room service for tray clearance. Send torn uniforms to seamstress for mending. The deputy housekeeper reports to the executive housekeeper. Arrange and stock the pantry with linen and supplies. Removing stains from items using the appropriate procedures. Inspect the work done by contractors- pest control, launry, window cleaning, etc. Responsible for replenishment of guest complimentary water. His/her duties are:-, 16) Tailors, seamstress and upholsterers:-They report to the Linen Room Supervisor. Ensure that all public areas and other functional areas are kept clean at all times. Provide necessary information to assist executive housekeeper in staff evaluation, disciplining, termination and promotion. Enters and prepares the room for cleaning. Evaluate employee performance for promotions and transfers. It is the nerve centre of housekeeping department and is manned 24 hours a day. They keep landscaped areas, lawns and gardens clean and aesthetically beautiful. as required. Supervisory- Assistant house-keeper, floor supervisor, linen room supervisor, public area supervisor and so on. Take charge of housekeeping department in absence of executive housekeeper. His/her duties are:-i) Issue clean uniforms while receiving soiled onesii) Send soiled uniforms for laundering. Load soiled linen into washing machines, feed in the right amount of detergent and other laundering chemicals. Performing minor sewing duties. Thanks with best regards. Job Description for Lobby Attendant JOB TITLE: LOBBY ATTENDANT REPORTS TO: Housekeeping Supervisor POSITION SUMMARY: Keeps all lobbies and public area facilities such as lobby restrooms, telephone area, business centre, and the front desk, and portico, lobby lounge in neat and clean conditions. Cleans guest bathroom/bedroom/floor corridor. Job description for lobby attendant 1. Collect fresh flowers from gardeners every day. The attendant must remove … Stacking sheets, pillowcases, towels, tablecloths, napkins in different stacks. Attends to guest calls, guest requests /guest complaints in the area assigned to him. Ensure gardeners are handling equipments and tools efficiently. of linen-bed sheets, towels, table covers etc.Uniform Room- The place from where uniforms are collected, stored and distributed to the staff of the hotel.Sewing room- The place in the department where stitching and repair of linen and uniforms takes place.Housekeeping Stores- This is the storage area in the department where the cleaning agents, cleaning equipments, guest supplies are stored for the daily housekeeping functions and are securely locked.Flower Room- Ideally should be an air-conditioned room to keep flowers fresh for arrangements in the hotel. Coordinating floor operations and tray clearance with room attendants. Room attendants are to be part of a team tasked with tending to our facilities with great care, integrity, and attention to detail. Coordination with front office for information on departure rooms and handing of clean rooms. Housekeeping - Housekeeping Attendant - JB1825207 | Dubai ... Posted: (5 days ago) As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as: •Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately 17) Horticulturist:-Many large hotels have their own horticulturist, who report to assistant housekeeper. Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented. Responsible for the cleanliness and maintenance of his work area. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Managerial-Executive- #Housekeeper / Head house-keeper. © Setupmyhotel 2020 - All rights reserved. Feel free to revise this job description to meet your specific job duties and job requirements. Provide budget to the management and control of budgets. Maintain watering schedules of plants and attend problems regarding watering schedules. #Housekeeping staffs can be divided into 3 categories as per their Housekeeping Duties and responsibilities. Deputy Housekeeper. They are responsible for the final condition of the guestrooms on the floors allocated to them. Ensure all maintenance jobs are attended in coordination with the maintenance department. Recruit new employees and train them for the housekeeping jobs. Provide front office list of ready rooms for allotment to guests. Duties and responsibilities of housekeeping attendant include: Cleaning guestrooms mid-stay and after departure. 1)Executive Housekeeper/Director of Housekeeping:-The executive housekeeper reports to the General Manager or the Resident Manager or the rooms division manager. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Deliver and retrieve items on loan to guests e.g. He reports to the horticulturist and maintains landscaped areas and gardens in the hotel. In large hotels the responsibilities of floors, public area are divided among assistant housekeepers. What Does a Hotel Room Attendant Do? Clean all doors, windows and ventilators. Job Title: Housekeeper. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack. Spa Manager, Housekeeping Night Supervisor / Shift Leader - Job Description, 23 Duties And Responsibility of Florits / Floral Designers, Cloakroom Attendant Duties and Responsibility, 25 Duties and Responsibility of Laundry Valet / Laundry Attendant, Linen Room Supervisor / Laundry Supervisor Job Description, SOP - Engineering - Different Modes For Starting Diesel Generator (DG) Set, SOP - Concierge / Bell Desk - Left Luggage procedure, SOP - Front Office - Open in room Safe/Locker On Request, SOP - Front Office - Generating Reports [Routine Report, Emergency Reports], Bell Desk - Porter / Bell Boy Job Description, OTA – Online Travel Agency - Definition / Meaning, Hotel Pre Arrival and Welcome Letter Sample Covid 19 - Hotels | Resorts, COVID 19 Hotel Booking Policy and Safety Program Sample Format, 36 Duties And Responsibility of Silver Service Waiter | Hotels | Restaurants, Bar Waiter / Bar Waitress / Cocktail Server - Duties and Responsibility, Room Service Waiter - Waitress / In Room Dining (IRD) Server - Job Description, Room Service Order Taker / In room dining Order taker Duties and Responsibility, Room Service Captain / In Room dining Captain Job Description. His/her duties are:-, 5) Public Area Supervisor:-The public area supervisor reports to the assistant housekeeper. We are seeking an experienced, thorough, reliable room attendant to join the growing team at our hotel facility. He/she is responsible for the overall cleanliness and aesthetic upkeep of the hotel. This housekeeping job description clearly outlines the duties and responsibilities of a housekeeper employed in a hotel. Ensure all public areas are thoroughly cleaned at night when the traffic is low. Laundry attendants also may be responsible for cleaning guests’ personal items if the hotel offers a cleaning service. A well-written Housekeeper job description can help you hire capable candidates for your hospitality or care business. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. A Laundry Attendant is responsible for providing a constant supply of clean linens for the entire hotel. Prepare potted flowers and potted plants. He/ she is responsible for cleaning and inspection of the front of the house areas such as entrance, lobby, guest corridors and so on. In large hotels, where an deputy housekeeper exists, assistant housekeeper reports to deputy housekeeper. Establish and maintain standard operating procedures for cleaning and develop new procedures to increase efficiency of labor and product use. 25) Valet/ Runners:-“Valet service” means that they take care of guest laundry. Additionally, hospital housekeepers must work toward adhering to federal, state and local health codes and regulations to ensure a hygienic, safe and healthy environment. The deputy housekeeper reports to the executive housekeeper. Hotel Room Attendant or Room Boy or Maid is one of the most important job positions in hotel housekeeping department. Develop and implement training programs within the department in consultation with the executive housekeeper. Maintain par stock for the respective floors. Keep an inventory control of various uniforms in various stages of use, Set budget for procurement of uniforms and materials required for uniform. Resolve guest complaints, ensuring guest satisfaction. See you around and happy Hoteliering. You can attract the most qualified applicants to your position if you include specific responsibilities and/or duties they will perform and the ideal experience. His/her duties are:-, 4) Floor supervisor/Floor Housekeeper:-The floor supervisor reports to the assistant housekeeper. His/her duties are:-i) Control the stock of equipment.ii) Issue equipment and cleaning materials as per demand. We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Clean chandeliers, draperies and other hard to reach areas in public areas. Mending and stitching uniforms, linen, upholstery etc. of outlets and banquets# Amount of manpower required.Following are the areas of the department:-Executive Housekeepers Office- This is the Executive housekeepers office where the administrative work of the department is performed.Housekeeping Desk- This is the control centre of the housekeeping and is manned 24 hrs a day. Restocking guestroom amenities like toiletries, drinking glasses, and notepads Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Housekeepers are employed either in a private home or in a commercial environment such as a hotel. iron and ironing boards, Ensure security of guest rooms and privacy of guests, Perform rotation cleaning duties (e.g. His/her duties are:-, 20) Florist:-Florists employ their own florist. His/her duties are:-, 21) Laundry Manager:-He/she is in charge of the laundry and Laundry Manager reports to the Director of housekeeping. Prepare requisitions for materials required. Maintain register of linen movements and check linen regularly, Supervise ironing and laundering of linen of the hotel, Supervise work of linen room attendants and tailors.
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